11.07.2015 Views

DCLS Circulation Manual - Dauphin County Library System

DCLS Circulation Manual - Dauphin County Library System

DCLS Circulation Manual - Dauphin County Library System

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3. Enter or verify the amount being paid.4. Enter your initials in the check number field.5. If the borrower is using a check as payment, enter the check number in theCheck Number field.a. Add the following information to the check:a. Borrower ID numberb. Borrower’s driver’s license numberc. Your initials6. Always print a receipt for the patron.a. Mark the Print Payment Receipt.b. Click OK.Overdue notificationsBorrowers choose how they would like to be notified about overdue materials. Theirchoices:Phone Notification:BOBB - Computerized notification system calls on the 1 st day after an item becomesoverdue. If the calls are unsuccessful, BOBB will call for two more days. If the callsare still unsuccessful, a mailer will be sent out after the 4th overdue day.If the item is not returned, BOBB will call again before sending out the final overduenotice. The final overdue notice will be sent out 14 days after the first notice.Mail NotificationNote: There is no difference in timing of notification between email and regular mailA mailer will be sent out after the 4th overdue day. If the item is not returned, a finaloverdue notice mailer will be sent out 14 days after the first notice.4.10

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