DCLS Circulation Manual - Dauphin County Library System

Horizon renews the items and displays the new due date in the list box.Note: Horizon displays only the renewed item in the current checkout display. Ifyou print a receipt for the current session, the receipt lists only items checked out orrenewed during the session.If the item “has exceeded maximum renewals,” which means that the item has eitheralready been renewed twice, or it is an item that cannot be renewed (Ex. DVD’s), thismessage will appear:1. Click No Override.2. Explain to the borrower that you cannot renew the item.Note: You can add additional time based on the circumstances, but tellborrower that it is a one time only extension.If the item is on hold for another borrower, this box will appear:3. Click on No.DO NOT RENEW AN ITEM THAT IS ON HOLD.4. Tell the borrower the new due date or the reason why the item cannot berenewed. Offer to put item on hold for borrower if it cannot be renewed.5.3