MOL GROUP Annual Report

24 Net sales revenues26 Personnel expensesSales by geographical area 2010 20092010 2009HUF millionHUF millionHungary 1,236,270 1,139,292Croatia 625,515 329,375Italy 461,627 369,625Austria 362,909 254,555Slovakia 311,456 221,512Czech Republic 238,241 195,588Romania 186,008 137,925Poland 166,807 119,431Switzerland 136,332 63,566Germany 115,372 88,228Bosnia-Herzegovina 97,541 48,189Serbia 61,454 47,409Slovenia 46,775 37,727Russia 29,818 22,714United Kingdom 15,369 59,739Rest of Europe 77,232 53,332Rest of Central-Eastern Europe 8,199 2,064Rest of the World 121,784 64,429Total 4,298,709 3,254,700The Group had no single major customer the revenue from which would exceed 10% of the total net sales revenues in theyears ended 31 December 2010 and 2009.Sales by product types 2010 2009HUF millionHUF millionSales of oil products 2,717,833 1,989,818Sales of petrochemicals 609,857 460,359Sales of natural gas 569,777 424,076Rendering of services 244,965 210,535Sales of crude oil 72,100 88,163Retail shop sales 84,177 81,749Total 4,298,709 3,254,70025 Other operating incomeHUF millionHUF millionWages and salaries 160,979 124,879Social security 72,656 53,675Other personnel expenses 33,719 19,048Pension costs and post-employment benefits (see Note 20) 2,417 1,376Expense of share-based payments (See Note 39) 2,197 1,960Total 271,968 200,93827 Other operating expenses2010 2009HUF millionHUF millionMining royalties 166,156 98,230Rental costs 42,978 30,996Taxes and contributions 36,341 28,049Crisis tax for Hungarian energy suppliers and retail activities 25,754 -Other services 19,904 15,527Exchange loss of trade receivables and payables 18,308 -Contribution to strategic inventory storage 17,667 17,065Bank charges 8,927 4,878Provision for legal and other claims 8,626 (12,660)Insurance 7,297 7,434Consultancy fees 6,147 6,871Advertising expenses 5,846 6,353Cleaning costs 5,187 4,517Late payment penalties 4,672 6,472Site security costs 3,692 3,582Outsourced bookkeeping services 3,378 3,380Environmental protection expenses, net 1,202 1,973Emission of greenhouse gases over quota allocated free of charge 757 12,514Environmental levy 707 720Damages 200 197Environmental provision made during the year (157) 1,136Provision for field abandonment (5,372) (211)Provision for doubtful receivables (11,885) 12,601Other 8,612 8,785Total 374,944 258,409Notes to the financialstatements2010 2009HUF millionHUF millionPenalties received 6,285 4,458Settlement of joint venture partner claim by natural gas transfer 3,591 -Allowances and subsidies received 3,315 1,316Discounts received 2,288 373Gain on sales of intangibles, property, plant and equipment 2,228 20,212Net gain realized on disposal of subsidiaries 756 25,665Excess of fair value of INA’s and Energopetrol’s net assets over consideration (see Note 7) - 21,285Gain on the fair valuation of the previous investment in INA and Energopetrol (see Note 7) - 22,925Exchange gains of trade receivables and payables - 6,510Other 7,376 9,294Total 25,839 112,038Mining royalties include a one-off HUF 30,387 million reimbursement to the Hungarian state due to the decision of the EUCommission in 2010. An additional interest of HUF 4,840 million has been paid with respect to this reimbursement (seeNote 28). Crisis tax of HUF 25,754 million has been imposed on various domestic energy supplying members of the Group(including the parent company) and the Hungarian retail shop selling activities of MOL Plc. by the Hungarian state from 2010.The base of the tax charge is sales revenues of legal entities engaged in such activities. According to the relevant legislation,crisis tax remains effective up until 2012 and is expected to have a similar magnitude in the forthcoming two years.HUF 28,156 million from gain on sales of subsidiaries in 2009 reflects the subsequent settlement from E.ON RuhrgasInternational AG in connection with the gas business sales.140 MOL Group annual report 2010 141