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DOCS System Configuration Management Plan - U.S. Department of ...

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4.1.2. <strong>System</strong> Change Request (SCR) PrioritiesSCR priorities are classified as being one <strong>of</strong> three types. Any SCR maybeupgraded or downgraded, but only upon CMB approval.TypeDescription4.1.3. SCR Processing1 Work stoppage2 Application revision within 3-6 months3 Application upgrade within but no-later-than 12 months<strong>DOCS</strong> users, the Office <strong>of</strong> the Executive Secretariat, and project personnel maysubmit a proposed request for changes. All proposed request for changes will besubmitted to the <strong>DOCS</strong> <strong>System</strong> Administrator on the <strong>DOCS</strong> User Request forS<strong>of</strong>tware Change Form. The <strong>DOCS</strong> <strong>System</strong> Administrator will:• Review the <strong>DOCS</strong> User Request for S<strong>of</strong>tware Change form.• Forward to the appropriate <strong>Configuration</strong> <strong>Management</strong> Board members forinitial approval.• Complete a <strong>System</strong> Change Request if the change has been initially approved.• Enter the SCR on to the SCR Log.• Forward the SCR to the Project Manager.The Project Manager will:• Review the SCR.• Provide a detailed estimate <strong>of</strong> resources and costs associated with the change.• Submit the SCR with estimates to the <strong>Configuration</strong> <strong>Management</strong> Board forfinal approval.Appendix C contains an example <strong>of</strong> the <strong>DOCS</strong> User Request for S<strong>of</strong>tware Changeform.The diagram on the following page depicts the SCR Process.Docsscb5c.doc Page 25 <strong>of</strong> 93 2/23/2007

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