Conceptual <strong>Design</strong> of Temporary Exhibition Platform and Smart Grid Exhibitionfor Siemens Urban Sustainability CentreResult and Analysis4.1 Data collectionThe data collection is divided into literature studies, userstudies, observation studies, and market studies. Theresults are listed and analysed below.4.1.1 Literature studiesThe results of the literature studies on smart grid arepresented in the Theory section of this report. The theoryon experience design and designing for emotions isdiscussed and analysed below.<strong>Design</strong> theory analysisEmotions affect our reasoning and actions and it istherefore important to consider them in all types ofproduct design. If a certain product induces a morepleasant emotion than its competitors, this mightmake the buyer choose it over a similar product. Thesetheories are assumed to also apply to exhibition design.Visitors leaving the exhibition with a positive feelingabout the experience and Siemens approach to the smartgrid concept will be more prone to engage further withSiemens.Product experience and emotional design are very closelylinked. When designing to induce certain emotions, theentire product experience must be taken into account.The aesthetical experience needs to be considered inevery aspect; from colours, surface finishes and textures,to pictures, movies, sound effects, interaction, etc. Everyvisitor will attribute different meaning to the differentelements of the exhibition depending on background,personality etc. It is therefore crucial to try to define thetarget user group so that the exhibition and its contentcan be adapted to induce the desired emotions within thisgroup. All these aspects of the human-product interactionneed to be considered and it is the whole system ratherthan specific explicit design cues that will induce theemotional response.The circumplex model (See Figure 2.2 Circumplexmodel of core affect on page 11) of core affect offersa structured way of defining emotions and should betaken into account when designing the exhibition and itscontent. Active and pleasant emotions such as curiosity,inspiration and fascination might be beneficial in someparts of the exhibition, whereas more calm affectivestates, such as relaxed and satisfied, will be preferred inothers.4.1.2 SeminarsThe seminars on exhibition design and smart grid thatwere attended at Visual Forum and Elfack is summarisedand analysed below. Full transcripts of the seminar resultcan be found in appendix (See Appendix V - Seminartranscripts on page 88).Analysis of seminars at Visual Forumregarding exhibition designBy incorporating a game aspect to an exhibit, the userwill participate more actively and be more emotionallyengaged, thus learning more about the topic. It isimportant to be aware of what pedagogical setup andvocabulary that is used in order to target the rightaudience. Just like the content and the technology,the pedagogical perspective plays a big role in everyexhibition. To actually induce “action” is an importantpart of the communication that needs to be considered inthe concept for the exhibition.Using historical persons can be a good way to put thingsin perspective. To look at people instead of technologycan illustrate how things have evolved. Paradoxical waysof presenting information (e.g. comic book style graphicsto show science) attracts attention.It is important to induce positive emotions and avoida feeling of hopelessness when communicating andeducating. The use of non-logical (purely aesthetical)visual, audible or tactile elements can enhance messagesand create the right atmosphere. User involvement andthe possibility to change and affect content make peoplemore engaged, especially if combined with the “recognition-factor”e.g. being able to affect your own city in anexhibition simulation.Analysis of seminars at Elfack regardingsmart gridSmart grid has become a fast growing area for research,technology development, and political discussions inthe last couple of years. It has become the brand namefor the change that is happening, and is needed in theelectricity grid to maintain a balance between productionand consumption when a higher capacity from renewablesources will be incorporated.The biggest focus in Europe today is how to integratemore wind power in the energy mix and to facilitate thetransition towards an electric vehicle fleet. At the sametime, major investments are needed to upgrade theelectricity grids worldwide in order to meet a higher26
Oskar Karlsson, Petter PolsonMaster <strong>Thesis</strong> 2011 at Chalmers University of TechnologyResult and Analysisdemand. Due to the energy situation and the existinggrid, the necessary investments vary for different partsof the world.Smart grid technology will enable new actors, such assmall scale producers and new energy service providers,to enter the electricity market. New market solutions areneeded to cope with the changes and to ensure necessaryinvestments in the grid.Technology development itself is not a bottleneck; theproblem is how to get people to use the technology. Otherbottlenecks are lack of standards in the industry, whichslows down development and integration of the newtechnology, and unclear political steering.Interviews with Siemens personnelA selection of the results from interviews with Siemenspersonnel are presented below. Complete interviewtranscripts can be found in the appendix (See AppendixVI - Interview transcripts on page 92).Siemens in generalSiemens is an honest, trustworthy and practical company.It only presents real data and does not promise things itcannot keep. “Tomorrow is today” was a slogan Siemensused in an earlier exhibition which corresponds to themessage; Siemens is not predicting the distant future butcan provide the right tools and solutions today.Siemens core values are:4.1.3 User studiesThe results from interviews and questionnaires used inthe project are listed below. The interviews are dividedinto those with Siemens personnel and those with othersthat have helped with guidance in this project.••Employees – brain power••Excellence - technology••Innovation - technology••EfficiencyFigure 4.1 Electric vehicle demonstration at Siemens Academie in Berlin27
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