Incident Management Policy and Procedure 652.0 KB - Oxleas NHS ...

Immediate Within 24 Hours Within 3 daysCarry out any immediate actions to ensuresafetyPlus:Inform Service Managerimmediately or as soon as practicalnotify Responsible Medical Officer/Directorate Lead Clinician as soon aspracticableInform service user/carer of incident andother relevant parties as required (e.g. PCTCommissioner and regulatory agencies).report incident to Police, if required (refer toPolice Liaison Policy and Prevention &Management of Violence and AggressionPolicy)Report incident via DatixWebIf staff member involved: as level 2 plusenter incident in the local accident bookAssess the need to attend occupationalhealth department/Local hospitalAdvise staff to record the incident underRIDDOR regulations, if required (Refer toRIDDOR flow chart – Appendix VII).Forward copy of RIDDOR from to thePatient Safety Team.forward copy of incident report tooccupational health department within 72hoursarrange a risk assessment of all significanthazards involving staffLEVEL 4 AND 5 INCIDENTSLevel 4and 5NHSLondongrade 1Immediate Within 24 Hours Within 3 daysAs Level 1, 2 and 3 plusrefer to medical staff for urgent assessmentand treatment at the A&E local hospital andinform Responsible Medical Officer (RMO)and Directorate Lead Clinician immediatelyInform Service Director and Director oncall immediatelyAs level 3arrange post incident supportThe Service Director will ensure that theincident is investigated and an initial servicemanagement review report is completedwithin 72 hours and copy sent to PatientSafety Team lead who will forward copies tothe appropriate parties.12