Incident Management Policy and Procedure 652.0 KB - Oxleas NHS ...

If the media is involved, the communications team will ensure, where possible, all personsaffected by or involved in the incident are informed. This includes client, relatives, carers andstaff.1.2 Committee responsibilitiesBoard of Directors• receive briefings on all serious incidents that may require a Board of Director’s Inquiry• commission Board of Director’s Inquiries and approve Panel membership to include; a nonexecutive director, a governor, a medical representative, a nursing representative and othersas appropriate• receive Board of Director’s Inquiry reports and recommendations• agree actions plans arising from Board of Director’s inquiry report recommendationsThe Governance Board• has delegated authority for the management of risk and receives regular updates and anannual report on the Management of Incidents.• provides assurance to the Board that incidents, complaints and claims are managed inaccordance with regulation and Healthcare Commission core standards.• may commission investigations for any purpose within it’s remitSerious incidents for investigationThe Patient safety lead meets weekly with the Clinical Lead for Patient Safety and the Director ofNursing and Governance to examine service management review reports and recommends theappropriate level of investigation/ further actions• ensures investigations are progressed in a timely manner• maintains a record of discussions and decisions of the panel• monitors the serious incident status reportPatient Safety Group• receives quarterly trend analysis• monitors progress on level 4 and level 5 incidents from directorate representatives• identifies risks arising from incident analysis and serious incidents investigations• may commission investigations related to incident trends• ensures that lessons are learned from untoward incidents• reviews the reports and recommendations for National Confidential Enquiries, and otherrelevant national guidance, for example Healthcare Commission reviewsDirectorate Patient safety group• responsible for supporting systems and processes for learning from incidents• monitor the implementation of action plans arising from investigations• may commission local investigations into low level incidents and incident trends• ensure that that lessons are learned locally and improvements madeThe Safeguarding Children Committee• review the lessons learned identified from serious care reviews.Directorate Patient safety group• responsible for supporting systems and processes for learning from incidents• monitor the implementation of action plans arising from investigations• may commission local investigations into low level incidents and incident trends• ensure that that lessons are learned locally and improvements made9