Incident Management Policy and Procedure 652.0 KB - Oxleas NHS ...

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Immediate Within 24 Hours Within 3 daysCarry out any immediate actions to ensuresafetyPlus:Inform Service Managerimmediately or as soon as practicalnotify Responsible Medical Officer/Directorate Lead Clinician as soon aspracticableInform service user/carer of incident andother relevant parties as required (e.g. PCTCommissioner and regulatory agencies).report incident to Police, if required (refer toPolice Liaison Policy and Prevention &Management of Violence and AggressionPolicy)Report incident via DatixWebIf staff member involved: as level 2 plusenter incident in the local accident bookAssess the need to attend occupationalhealth department/Local hospitalAdvise staff to record the incident underRIDDOR regulations, if required (Refer toRIDDOR flow chart – Appendix VII).Forward copy of RIDDOR from to thePatient Safety Team.forward copy of incident report tooccupational health department within 72hoursarrange a risk assessment of all significanthazards involving staffLEVEL 4 AND 5 INCIDENTSLevel 4and 5NHSLondongrade 1Immediate Within 24 Hours Within 3 daysAs Level 1, 2 and 3 plusrefer to medical staff for urgent assessmentand treatment at the A&E local hospital andinform Responsible Medical Officer (RMO)and Directorate Lead Clinician immediatelyInform Service Director and Director oncall immediatelyAs level 3arrange post incident supportThe Service Director will ensure that theincident is investigated and an initial servicemanagement review report is completedwithin 72 hours and copy sent to PatientSafety Team lead who will forward copies tothe appropriate parties.12
Immediate Within 24 Hours Within 3 daysService manager:Ensure immediate review of the situation toensure safety, such as ligature pointremoval/any urgent changes to policies orproceduresInform Patient Safety Team by telephoneand report incident via DatixWebFor staff incidents:Assess the need to attend occupationalhealth departmentAdvise staff to record the incident underRIDDOR regulations, if required (Refer toRIDDOR flow chart – Appendix VII). Forwardcopy of RIDDOR from to the Patient SafetyTeam.The Service Director/or Director on callensures that the following personnel arenotified immediately or as soon aspracticable• Director of Nursing & Governance• Medical Director/Clinical Director• Director of Human Resources &Development (in case of staff)• Patient safety lead• Head of communication (in case ofmedia interest)arrange a risk assessment of all significanthazards involving staff.If agreed with the Chief Executive, inform theStrategic Health Authority by reporting onSTEIS.All relevant physical, scientific anddocumentary evidence must be obtained andpreserved13
Page 2 and 3: VERSION CONTROLDocument LocationOxl
Page 4 and 5: PART AINTRODUCTION1.1 Oxleas NHS Fo
Page 6 and 7: to the Senior Officer within HR who
Page 8 and 9: Head of Safeguarding Children and L
Page 10 and 11: 2 REPORTING AND IMMEDIATE ACTION2.1
Page 14 and 15: HOMICIDEHomicideNHSLondongrade 2Imm
Page 16 and 17: 2.3 Reporting to external agenciesC
Page 18 and 19: 3 INITIAL SERVICE MANAGEMENT REVIEW
Page 20 and 21: - individual factors;- task factors
Page 22 and 23: 4.1 InformationVictims, families an
Page 24 and 25: Directorate investigations reports
Page 26 and 27: Type of incident Level 1NegligibleA
Page 28 and 29: Type of incident Level 1NegligibleL
Page 31 and 32: Appendix IIIIncident report form to
Page 33 and 34: Guidance notes for completing adver
Page 35 and 36: SERIOUS INCIDENTAppendix VPRIVATE A
Page 37 and 38: Date of discharge from most recent
Page 39 and 40: • Ensure that TOR’s and timesca
Page 41 and 42: Where the LSCB TOR includes service
Page 43 and 44: Appendix VIIIOXLEAS NHS FOUNDATION
Page 45 and 46: 5. CONTENT OF THE INVESTIGATION5.1
Page 47 and 48: Guidelines on writing witness state
Page 49 and 50: The following ‘‘do’s’’ an
Page 51 and 52: System owners may also be requested
Page 53 and 54: Strictly ConfidentialGreenwich Crit
Page 55 and 56: Strictly ConfidentialBexley Critica
Page 57 and 58: Strictly ConfidentialBromley Critic

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