Incident Management Policy and Procedure 652.0 KB - Oxleas NHS ...

• Ensure that TOR’s and timescales for the LSCB SCR and Trust SUI Policy, (GenericInvestigation Policy) are met.• Bring together the overall response to the one incident across different Trust services(where more than one service is involved) so it can be viewed as a meaningful whole.Criteria for SCR:• When a child dies (including death by suicide) and abuse or neglect is known orsuspected to be a factor in the death.• Additionally LSCB’s should always consider whether a SCR should be conductedwhere:- A child sustains a potentially life-threatening injury or serious and permanentimpairment of health and development through abuse or neglect; or- a child has been subjected to particularly serious sexual abuse; or- a parent has been murdered and a homicide review is being initiated; or- a child has been killed by a parent with a mental illness; or- the case gives rise to concerns about inter-agency working to protect childrenfrom harm.Any professional may refer such a case to the LSCB if it is believed there are important lessons tobe learned for inter-agency working.ReportThe initial report may be from any internal or external source and includes incidents thathappened some time ago or after a patient is discharged. Some reports may be generated fromthe Trust communications department as a result of news reports.In all cases an Incident form and Level 4/5 Management Report must be completed by the TeamManager and the Trust investigation process triggered. The report stage includes immediateattempts to clarify details of the incident and where and how the Trust is involved. There shouldbe close liaison between the originating service and Patient Safety Team that will convene a‘strategy’ meeting if required.Trust Strategy MeetingThis is an initial planning meeting within 48 hours and no later than a week of the incident beingfirst reported.Aims of the Trust Strategy MeetingTo identify which services are involved and related reporting requirements. This includesidentifying Trust services delivered by staff embedded in other agencies and identifying the role ofother agencies where workers are embedded in Trust services such as borough social services.(Non Trust agencies involved through staff embedded in Trust managed services must be notifiedto the LSCB).Agree scope of investigation and initial TOR. The TOR should include development of an actionplan to implement recommendations made.To join up external and internal processes and ensure a co-ordinated, well communicatedapproach from the outset.39