2011 Annual Report final - City of Pittsburgh

Calls for Service, 20111. Total Calls:........................................................................................................................................268,431January February March April May June JulyTotal Calls 21,720 18,819 21,095 21,863 23,955 23,952 25,240Responding Units 37,774 33,021 37,078 38,757 41,989 41,359 42,639Backup Response Rate 74% 75% 76% 77% 75% 73% 69%August September October November December TotalTotal Calls 25,062 23,755 22,127 21,044 19,799 268,431Responding Units 42,384 39,808 37,437 35,402 33,951 461,599Backup Response Rate 69% 68% 69% 68% 71% 72%2. Total Calls by Zone:87Zone 1 Zone 2Total Responding Back-upTotal Responding Back-upCalls Units Response Rate CallsUnits Response RateJanuary 3,472 6,380 84% 3,705 6,574 77%February 2,938 5,288 80% 3,398 5,992 76%March 3,287 5,872 79% 3,690 6,475 75%April 3,436 6,336 84% 3,635 6,342 74%May 4,010 7,101 77% 3,846 6,736 75%June 3,836 6,395 67% 3,773 6,392 69%July 4,020 6,765 68% 4,155 6,842 65%August 4,009 6,738 68% 4,098 6,881 68%September 3,789 6,321 67% 3,849 6,418 67%October 3,457 5,845 69% 3,731 6,210 66%November 3,304 5,497 66% 3,707 6,143 66%December 3,010 5,139 71% 3,352 5,782 72%Total 42,568 73,677 73% 44,939 76,787 71%TotalCallsZone 3 Zone 4Responding Back-upRespondingUnits Response Rate Total CallsUnitsBack-upResponse RateJanuary 4,157 7,074 70% 3,373 5,814 72%February 3,494 5,814 66% 2,902 5,333 84%March 4,029 6,841 70% 3,123 5,603 79%April 4,149 7,146 72% 3,552 6,232 75%May 4,368 7,815 79% 3,823 6,461 69%June 4,730 8,430 78% 3,540 6,281 77%July 4,860 8,364 72% 3,508 5,868 67%August 4,550 7,664 68% 3,600 6,255 74%September 4,468 7,683 72% 3,751 6,433 72%October 4,087 7,020 72% 3,284 5,459 66%November 3,818 6,788 78% 3,106 5,269 70%December 3,667 6,466 76% 2,938 5,206 77%Total 50,377 87,105 73% 40,500 70,214 73%