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Globe 2012 annual reportbridging communitiesTechnology-based Innovations for Transparency, Governance Accountability, Citizen Participation and Capacity-building ofDuty BearersGlobe BridgeCom’s CSR programs hinge and capitalize on the core business and competencies of the company—mobilecommunication and broadband services. One of the innovations shared with beneficiary communities and partners is theGlobe Bridging Communities (GBC) SIM card. This enables access to discounted rates on calls and SMS.In 2012, 20,000 Globe Bridging Communities SIM cards were deployed to Globe BridgeCom partners and beneficiaries aspart of the partnership and generated ₱2,986,380 in top-up revenues for the company.Globe BridgeCom also utilized ICT solutions in strengtheninggood governance and accountability through the followingpartnerships and programs:Sagot Ka ni Kap is an ongoing program which enablescommunity members to contribute in keeping the peaceand order in the community. More than just equipping thecommunity watch volunteers with mobile phones and handheldradios, Globe also provided capacity-building workshopsdesigned to inspire and enable them to be more proactive incommunity development. The beneficiaries also received aone-year personal accident insurance package.A survey tool, Delphio, was also introduced to theDepartment of Interior and Local Government (DILG)partnership for citizens to monitor the Anti-Red Tape Act(ARTA) and ensure that their local government units arekeeping to their commitment of service. A similar programdubbed Tingog 2015 was rolled out in Tabaco, Albay inpartnership with the United Nations Development Program(UNDP) which aimed at providing a venue for people’svoices to be heard on issues such as maternal, neonatal,child health and nutrition.The partnership with UNICEF also harnessed the power ofSMS and ICT for the real-time Community Health InformationTracking System (rCHITS). The rCHITS is the country’s firstelectronic medical record system for government healthfacilities which allowed nurses and midwives nationwideto help generate health data and timely reports for theDepartment of Health’s (DOH) health programs by sendingreports through their mobile phones. The program waspiloted in three disadvantaged areas identified by UNICEFin 2012—G’lan in Sarangani, Sto. Domingo in Albay, andGamay, Northern Samar—and aimed at providing localstakeholders information on maternal and child health inrural areas to help them make informed decisions on socialservices delivery.Globe also empowered the Manila Observatory (MO), theMetro Manila Development Authority (MMDA), Chevron, andthe Ateneo de Manila University with ICT tools for the MetroWeather project, a network of automated weather stations(AWS) in Metro Manila that will provide free and real-timeweather data that can be used to prepare for severe weatherconditions such as typhoons and heavy flooding.By providing survey tools and ICT support to the DILG, MMDA,UNICEF and the United Nations, and UNICEF, Globe is able tohelp ordinary citizens have their voices heard and be part of theimproved implementation of transparency and accountabilitytowards good governance.Technology is also used in increasing citizen participation:Globe supported TaoPo.org, an online portal which empowersFilipinos to become “changeneers” and utilize interactivetools and social media to promote accountability and activecitizenry by allowing readers to articulate their experiences andpost solutions to governance-related issues; and through theNatasha Goulbourn Foundation (NGF) Hopeline, which servesas a counseling hotline for people suffering from depressionand for those who are concerned with individuals with theseconditions, to be connected to trained responders and giverelevant information on mental well-being.Globe also recognizes the power in strengthening thecapabilities of the youth by providing support for AyalaFoundation’s Leadership Communities (LeadComm) andPhilippine Center for Civic Education and Democracy’s(PCCED) Project Citizen, which empowers high schoolstudents with leadership skills and training in seeking publicpolicy interventions to solve community problems.Duty-bearers are also empowered with capacity-building skills:the Global Filipino Teacher (GFT) program, first launched in2009, continues to equip public school teachers nationwidewith necessary skills to efficiently integrate information andcommunications technology (ICT) in their teaching strategies.In 2012, a peer coaching session, participated by 30 GlobalFilipino Teachers, was done to empower educators with skills totrain their colleagues in ICT integration.The Global Filipino School (GFS)—an ICT model schoolequipped with wired and wireless Internet connection, multimediaperipherals, and is housed in an energy-efficientand environment-friendly building—was turned over to theBilar National High School, Bohol in December 2012. Thecompetency-building initiative seeks to transform public highschools into ICT centers of excellence and hopes to drivethe delivery of and access to quality education to produceteachers and students who can contribute to the growth andcompetitiveness of their respective localities.122 123