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AcknowledgementsProject Lead:Ma. Yolanda C. Crisanto, APRProject Manager:Cris Cariaga-LacunaProject Assistant:Kristel N. OrConsultant:ECCI International (www.eccigroup.com)Jose Mari S. FajardoArtist:Kelvin TeePhotography:Stephen MilitanteErik LiongorenHair and make-up:Arlene AdtoCorporate Information:Head Office:Globe Telecom, Inc.Globe Telecom PlazaPioneer cor. Madison Streets,1552 Mandaluyong CityTrunkline: (02) 730-2000Website: www.globe.com.phInvestor Relations:5th Floor, Globe Telecom Plaza 1Pioneer cor. Madison Streets,1552 Mandaluyong CityTel. (02) 730-2820Fax. (02) 739-0072Email: ir@globetel.com.phCorporate Communications:5th Floor, Globe Telecom Plaza 1Pioneer cor. Madison Streets,1552 Mandaluyong CityTel. (02) 730-2627Fax. (02) 739-3075Email: globe.corpcomm@gmail.comStock Trading Information:Globe Telecom, Inc. is listed on the Philippine StockExchangeTicker symbol: GLOCustomer Services:For inquiries about our product and services, please contact:Hotline: (02) 730-1000Mobile: 211 (toll free access)Self-Service: www.globe.com.ph/helpTwitter: @Talk2GLOBEFacebook: www.facebook.com/GlobePHChat: www.globe.com.ph/talk2GlobeText: HELP to 1234Subsidiaries:Innove Communications, Inc.18th Floor, Innove IT PlazaSamar Loop corner Panay RoadCebu Business Park6000 Cebu CityTrunkline: (032) 415-8822 / (032) 730-2000G-Xchange, Inc.UG Floor, Globe Telecom Plaza 1Pioneer corner Madison Streets1552 Mandaluyong CityTrunkline: (02) 730-4617Entertainment Gateway Group3rd Floor, Bloomingdale BuildingSalcedo Street, Legaspi Village1229 Makati CityTrunkline: (02) 892-8101 / (02) 840-1576 / (02)892-8103Email: info@egg.phKickstart Ventures, Inc.55 Paseo de Roxas AvenueMakati CityEmail: info@kickstart.phShareholder Services:For inquiries regarding dividend payments,change of address, account status, and lost/damaged stock certificates, please contact ourstock transfer agent:Bank of the Philippine IslandsStock Transfer Office16th Floor, BPI BuildingAyala Avenue corner Paseo de RoxasMakati CityTel. (02) 816-9067 / (02) 816-9321Fax. (02) 845-5515For further information regarding the annualreport, please contact:Ma. Yolanda C. CrisantoHead, Corporate CommunicationsEmail: globe.corpcomm@gmail.comThe Globe Telecom 2012 Annual and SustainabilityReport cover is printed on FSC®-certified MohawkOptions, made with 100% post-consumer waste.Meanwhile, the main section of this report is printedin 9Lives Offset, a premium grade recycled paperthat is carbon-neutral, FSC®-certified and made of100% post-consumer waste.The Financial Statement is printed in Econobond,which is 100% recycled uncoated paper made frompost-consumer collected waste.236