DAP 2009/10 Final 1 - Taranaki District Health Board

DAP 2009/10 Final3.10 Ensuring safe and high quality servicesThe Taranaki DHB is committed to the delivery and funding of quality services by allhealth and disability providers within the district. Quality assurance systems andprocedures are in place to ensure services undergo performance measurement(usually focused on service content, delivery specifications and patient/clientoutcomes). Continuous quality improvement is the response to this quality activityand supports the vision of the Board – Taranaki Together, a Healthy Community.Improvements in patient and staff safety, practice service delivery and risk mitigationare supported by the Taranaki DHB, recognising that there needs to be a balancemaintained between achieving the necessary improvements, mitigating risk and thecosts of doing so. The tension and challenge lies in finding this balance. We continueto broaden our quality and risk management approach from the Taranaki DHBHospital Provider as our key point of reference, to an approach that involves theentire health and disability sector in Taranaki, particularly engaging with cliniciansand clinical services.The annual Taranaki DHB Quality and Risk Plan facilitates the progressiveachievement of the Taranaki DHB’s vision by monitoring and continuously improvingall services, processes and activities relevant to the quality of care and the serviceprovided or funded. It outlines organisation wide goals and links into the TaranakiDHB’s District Annual Plan and the Ministry of Health’s IQ Action Plan: Supportingthe Improving Quality Approach, provides direction for all health and disabilityservices in Taranaki, building upon that successfully applied in the Taranaki DHBProvider services.Key areas of focus within the Taranaki DHB Quality & Risk Plan for this DAP periodwill be addressing our corrective actions and recommendations received from ourrecent certification and accreditation audit/survey respectively; progressing ourcommitment to the National Quality Improvement Committee Programme andprogressing the recommendations from the Review of the Clinical Board Reportreceived earlier this year.IndicatorsHealth TargetsIDP’sQUA - 0327