Estate Management Strategy - Southwark Council Planning Pages
Estate Management Strategy - Southwark Council Planning Pages
Estate Management Strategy - Southwark Council Planning Pages
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Task Frequency Completed by <strong>Management</strong>A. Resident ServicesKey Drops (centralised to the EMO) As required <strong>Estate</strong><strong>Estate</strong> ManagerOfficers/AdministratorsDeliveries (centralised to the EMO) As required <strong>Estate</strong><strong>Estate</strong> ManagerOfficers/AdministratorsEnsure information is readily available on As required<strong>Estate</strong> Officers/TH Sharedlocal services amenitiesOfficersB. SecuritySecurity Patrols Daily <strong>Estate</strong> Officers (working <strong>Estate</strong> Managerhours) Securitycontractors (outside ofworking hours)Security Liaison As required <strong>Estate</strong> Officers and THofficersSharedC. Cleaning and Communal ServicesRefuse areas inspection and movement of As required EMC Handy Men <strong>Estate</strong> Managerrefuse (Inc. retail)Monitoring of attendance as agreed by As required<strong>Estate</strong> Officers and EMC <strong>Estate</strong> Managerwaste collection serviceHandy MenSpillages and Emergency Cleans As required EMC Cleaning Team <strong>Estate</strong> ManagerSupervision of cleaning and inspection ofareasChecks on in‐plot communal areas, carparks, fire alarms, lifts, lighting, heating,notice boards etc.Weekly and formallyrecorded and scoredmonthlyWeekly and formallyrecorded and scoredmonthly<strong>Estate</strong> Officers<strong>Estate</strong> Officers, RPOfficers, OMS Officers<strong>Estate</strong> ManagerSharedLitter picking Daily EMC Cleaning Services <strong>Estate</strong> managerGardening services Daily scheduled EMC Gardening Services <strong>Estate</strong> ManagerD. Repairs and MaintenanceContractor Access As required <strong>Estate</strong><strong>Estate</strong> ManagerOfficers/AdministratorsPost inspection and monitoring ofAs required<strong>Estate</strong> Officers (post <strong>Estate</strong> Managercommunal repairs completionsdefects)<strong>Management</strong> of Communal Heating As required EMC contracted service <strong>Estate</strong> ManagerSystemsBasic repairs & maintenance of communalareasAs required EMC Handy Men <strong>Estate</strong> ManagerMonitor resident satisfaction with repairsreported in communal areasAs required<strong>Estate</strong>Officer/AdministratorE. Additional ServicesDefects <strong>Management</strong> DLP Team covering in Sharedproperty and communalareasMoving In Coordination First lets Joint Team SharedF. Lifestyle ServicesLaundry, Taxi orders, Bag carrying, WindowClean etc.As requested byDevelopers private saleunits.Laundry, Taxi orders,Bag carrying, WindowClean etc.<strong>Estate</strong> ManagerAs requested byDevelopers private saleunits.22The Heygate Masterplan Elephant and Castle Outline <strong>Planning</strong> Application March 2012
Change language