13.07.2015 Views

Customer Lifetime Value in Insurance - sasCommunity.org

Customer Lifetime Value in Insurance - sasCommunity.org

Customer Lifetime Value in Insurance - sasCommunity.org

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Def<strong>in</strong>ition <strong>Customer</strong> <strong>Lifetime</strong> <strong>Value</strong>The <strong>Customer</strong> <strong>Lifetime</strong> <strong>Value</strong> is the net presentvalue of a customer. It considers the differencebetween the total amount of revenues from acustomer and the companies` expenses for thiscustomer dur<strong>in</strong>g the whole duration of relationship.Copyright © 2001 , SAS Institute Inc. All rights reserved.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!