Results: RFID and Identity Management in everyday life - ITAS

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Preface This is the second of three deliverables within the ETAG project RFID & Identity Management. The purpose of this deliverable is to provide insight into real life experiences with RFID and counter both doomsday scenarios and over-optimistic future predictions of this new application. We performed 24 case studies to describe the use of RFID technology in events which occur on a daily basis: taking public transport, driving a car, going to work, shopping, having fun, crossing borders and receiving treatment. Our accounts demonstrate how RFID is currently playing a role in the lives of Europeans – sometimes for the better, sometimes for worse. The project is carried out for the European Parliament by the Dutch Rathenau Institute as part of the STOA consortium. The case studies are performed by a team of researcher at the Rathenau Institute: Christian van ‘t Hof, Jessica Cornelissen, Sil Wijma, Eefje Vromans and Elisabetta El-Karymi. This report is written by Christian van ‘t Hof and Jessica Cornelissen and reviewed by Chandrika Nath from POST, UK. In the next and final deliverable of this project, the empirical findings have been taken as input for two creative sessions in which we developed scenarios on different settings in which RFID is used. 2
Contents PREFACE.............................................................................................................................................................. 2 CONTENTS........................................................................................................................................................... 3 INTRODUCTION: WHEN RFID BECOMES A PERSONAL ID .................................................................. 5 RFID SYSTEMS TRACKING MOVEMENTS............................................................................................................. 5 LEGISLATION ...................................................................................................................................................... 6 MANAGING IDENTITY IN SMART ENVIRONMENTS................................................................................................ 6 AIM AND METHODOLOGY............................................................................................................................. 7 RESEARCH QUESTIONS ........................................................................................................................................ 7 METHODOLOGY .................................................................................................................................................. 7 RESULTS: RFID AND IDENTITY MANAGEMENT IN EVERYDAY LIFE.............................................. 9 TAKING PUBLIC TRANSPORT: PAYMENTS AND PROFILES ..................................................................................... 9 GOING TO WORK: ACCESS AND PRESENCE ......................................................................................................... 13 DRIVING A CAR: FAST ACCESS........................................................................................................................... 16 SHOPPING: TAGGED ITEMS AND CUSTOMER LOYALTY CARDS............................................................................ 18 HAVING FUN: PRIVILEGED PERSONS AND TRACKED MASSES ............................................................................. 21 CROSSING BORDERS: AUTOMATING RECOGNITION............................................................................................ 25 TAKING CARE: INFORMED MEDICS, SECURING PATIENTS ................................................................................... 27 DISCUSSION: MULTIPLE IDENTITIES IN SMART ENVIRONMENTS................................................ 29 SOURCES............................................................................................................................................................ 31 LITERATURE...................................................................................................................................................... 31 INTERVIEWS...................................................................................................................................................... 31 MEETINGS......................................................................................................................................................... 32 APPENDIX: CASE STUDIES ........................................................................................................................... 33 CASE #4: METRO GROUP FUTURE STORE ............................................................................................................ 34 CASE #6: MARKS & SPENCER INTELLIGENT LABEL PROJECT............................................................................. 38 CASE #15: AIR FRANCE-KLM BAGGAGE HANDLING ............................................................................................. 40 CASE #18: BAJA VIP CHIP ..................................................................................................................................... 42 CASE #19: FIFA WORLD CUP GERMANY TICKETS ................................................................................................ 45 CASE #23: THE EUROPEAN BIOMETRIC PASSPORT ............................................................................................. 47 CASE #29: AMC HOSPITAL ................................................................................................................................... 53 CASE # 35: SELEXYZ SCHELTEMA SMARTSTORE ................................................................................................ 54 CASE #36: KIDSPOTTER CHILD TRACKING APPLICATION .................................................................................... 56 CASE #56: OV-CHIP KAART ................................................................................................................................... 58 CASE #61: TRANSPORT FOR LONDON (OYSTER CARD) ....................................................................................... 63 CASE #66: DETENTION CONCEPT LELYSTAD ....................................................................................................... 65 CASE #84: SI.PASS ................................................................................................................................................ 68 CASE #88: MADESJKI SMART STADIUM ................................................................................................................ 72 CASE #91: TOPGUARD PATROL ............................................................................................................................ 77 CASE #096: NWO OFFICE ...................................................................................................................................... 78 CASE #108: LIBER-T .............................................................................................................................................. 80 CASE #123: VRR/VRS............................................................................................................................................. 82 3
Page 1: ETAG European Technology Assessment
Page 5 and 6: Introduction: when RFID becomes a p
Page 7 and 8: Aim and methodology This research a
Page 9 and 10: Results: RFID and Identity Manageme
Page 11 and 12: ferries throughout the whole Nether
Page 13 and 14: Going to work: access and presence
Page 15 and 16: uilding. The system then provides a
Page 17 and 18: our identity as paying customer. Me
Page 19 and 20: sensitive link in the chain: custom
Page 21 and 22: All in all, there is not much going
Page 23 and 24: popular matches. They can also be a
Page 25 and 26: Barcelona director Chase foresees a
Page 27 and 28: than just border control. Although
Page 29 and 30: Discussion: multiple identities in
Page 31 and 32: Sources Sources on specific case st
Page 33 and 34: Appendix: case studies 33
Page 35 and 36: About a year after the opening of t
Page 37 and 38: 12. http://www.intel.com (visited 2
Page 39 and 40: The retailer has chosen for minimal
Page 41 and 42: visited 14 July 2006).1. ‘KLM en
Page 43 and 44: has two reasons; one is the busines
Page 45 and 46: Case #19: FIFA World Cup Germany Ti
Page 47 and 48: Case ID 23, level 3 Title Passport
Page 49 and 50: e used. But this has not yet been d
Page 51 and 52: (http://www.volkskrant.nl/binnenlan
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Case ID # 29, level 1 Title AMC Res
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long run, like narrow-casting and o
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Sources 13. http://www.kidspotter.c
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to the CBP commercial purposes alon
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2006). 15. ‘Consumentenorganisati
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Case #61: Transport for London (Oys
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Case ID # 66, level 2 Title Detenti
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(http://www.vdgp.nl/bbcms/assets/pd
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data is collected solely for employ
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10. Centro Ricerche Fiat http://www
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Some statistical analysis can be do
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more matches.” A third reply we h
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Case ID # 91, level 1 Title TopGuar
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when they collect their tag. Accord
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(http://www.sanef.fr/fr/ecommerce/p
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(visited 10 September 2006) 83
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have several exits clustered togeth
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Case ID #128 , level 3 Title Mol Lo
Page 89 and 90:
Case #130: Apenheul Case ID # 130,
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Case ID #131 , level 1 Title ExxonM
Page 93 and 94:
Case ID # 133, level 1 Title Medixi
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