Manual Forum IDS 310 Hotel Operator - support - Belgacom

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2Client consultationOther• You can consult and modify client data (room taken):After selecting the room (see below), the first line of each screen shows the datafor the client occupying this room:- the client’s name- the client’s language- the client’s wake-up alarm time (if programmed) and the indication of a possibleproblem with the wake-up alarm- the status of the DND (do not disturb) feature- the status of his prepayment the signs + for “credit” and - for “debit”) and thecurrency used- the segment lit or unlit representing the status of the client’s messageservice (text mail, voice mail, and call-back request from reception)- the directory number of the room2.1 Printing a client information ticketORPrint“<strong>Hotel</strong>”programmedkeykeycorresponding toroomdirectory no. ofroom• The information ticket indicates:- the client’s name- the room no.- the language- the password- the DDI no.- the terminal barring- the global total of the client’s deposit (metering credit)- the total remaining to be paid by the client (debit) or to be reimbursed by thehotel (credit); total deposit made minus the cost of communications- the rate of VAT and the total amount of VAT corresponding to the cost ofcommunications- the number of communications made- the status of the DND feature (active or inactive)- the status of the client’s message service (messages present or not: text, voiceand call-back requests from reception)10
22.2 Wake-up• This feature is used to modify the time of the client’s wakeupalarm:“<strong>Hotel</strong>”programmedkeyORkeycorresponding toroomClearORdirectory no. ofroomOKWakeupClient consultationwake-upto cancel the wake-upalarm• Consultation of the alarm status:Several choices are possible: Left segment of the room key:The flashing status of a room key informs you that there is a problem with thewake-up alarm.segmentflashing Room consultation screen:The room consultation screen shows if there is a wake-up alarm timeprogrammed and if there is a problem with the wake-up alarm.Example:07:30 wake-up alarm time programmed, wake-up alarm active if the“:” (colon) flashes07:30 wake-up alarm time programmed, wake-up alarm deactivated ifno characters flash- - : - - No wake-up alarm time programmed, and a problem with thewake-up alarm if all of the segments flash07:30 No wake-up alarm time programmed, and a problem with thewake-up alarm if all of the characters flash11
Page 4 and 5: Contents4. Customising your applica
Page 6 and 7: Getting to know your telephone Navi
Page 8 and 9: 1Client check-inOther1.1 Registerin
Page 13 and 14: 22.4 Metering credit• This featur
Page 15 and 16: 2“Hotel”programmedkeykey corres
Page 17 and 18: 2Passwd Choice OKconsecutive presse
Page 19 and 20: 3The pre check-out erases the clien
Page 21 and 22: 4Customising your applicationOtherT
Page 23 and 24: 44.5 Barring• This feature is use
Page 25 and 26: 44.8 Taxation parameter“Hotel”p
Page 27 and 28: 4“Hotel”programmed keyORto move
Page 29 and 30: 5Room statusOther• The room statu
Page 31 and 32: 55.3 Producing a room status ticket
Page 34 and 35: Guarantee and clauseshowtocThe CE m

Manual Forum IDS 310 Hotel Operator - support - Belgacom

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