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Unicenter CA-Scheduler Job Management for VSE Systems ...

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5.5.1 Activation of <strong>Unicenter</strong> <strong>CA</strong>-Driver Using the START Command 5-325.5.2 <strong>Unicenter</strong> <strong>CA</strong>-Driver Activation Example . . . . . . . . . . . . . 5-325.6 Reloading the In-Core Copy of Automatic Console Reply . . . . . . 5-33Chapter 6. Using <strong>Unicenter</strong> <strong>CA</strong>-<strong>Scheduler</strong> with Special Environments . 6-16.1 Using the CICS Transaction . . . . . . . . . . . . . . . . . . . . . . . . . 6-26.2 Using the ICCF Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-36.3 Using <strong>Unicenter</strong> <strong>CA</strong>-<strong>Scheduler</strong> with CMS . . . . . . . . . . . . . . . . . 6-46.3.1 CMS Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-46.3.2 CMS Service Machine . . . . . . . . . . . . . . . . . . . . . . . . . . 6-46.3.3 CMS Interface User Exit . . . . . . . . . . . . . . . . . . . . . . . . . 6-6Chapter 7. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17.1 Diagnostic Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27.1.1 Collecting Diagnostic Data . . . . . . . . . . . . . . . . . . . . . . . 7-37.1.2 Interpreting Diagnostic Data . . . . . . . . . . . . . . . . . . . . . . 7-47.1.3 The -DEBUG command (<strong>CA</strong>RUTIL) . . . . . . . . . . . . . . . . . . 7-57.2 Accessing the Online Client Support System . . . . . . . . . . . . . . . 7-67.2.1 Requirements <strong>for</strong> Using SupportConnect . . . . . . . . . . . . . . . 7-67.2.2 Accessing the Technical Support Phone Services Directory . . . . 7-77.2.3 <strong>CA</strong>-TLC: Total License Care . . . . . . . . . . . . . . . . . . . . . . 7-77.3 Calling Computer Associates Technical Support . . . . . . . . . . . . . 7-87.4 Generating a Problem Report . . . . . . . . . . . . . . . . . . . . . . . . 7-97.4.1 <strong>CA</strong>-ACTIVATOR Problem Reporting Facility . . . . . . . . . . . . 7-97.4.2 <strong>CA</strong>ISERV Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-97.5 Product Versions and Maintenance . . . . . . . . . . . . . . . . . . . . 7-127.6 Requesting Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . 7-13Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1vi <strong>Unicenter</strong> <strong>CA</strong>-<strong>Scheduler</strong> <strong>Systems</strong> Programmer Guide

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