Job Aid: Replacing the Avaya S8710 Media Server ... - Avaya Support

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Job Aid: Replacing the Avaya S8710 Media Server—R2.2 or laterRe-using the original hard driveTable 3: Initial tasks for replacing an S8710 Media Server reusing original hard drive9 Task Description1 Verify the good mediaserver is the active mediaserver.2 See if failed media server isin busied-out standby mode3 Log onto Maintenance WebInterface of the active mediaserverCheck the Active/Standby LED on the good mediaserver and make sure it is steady BLUE (not flashing).If not, log into the media server with the good harddrive and interchange.Check the Active/Standby LED on the failed mediaserver and see if it is flashing BLUE (standby).Connect to the services port (2) on the back of theactive media server. Open a browser on your laptop.Use 192.11.13.6 to log onto the Maintenance WebInterface as craft or dadmin.4 Record alarms Under Alarms, click Current Alarms. Record alarmson the active media server.5 Connect to the standbymedia serverDisconnect the laptop from the active media server.Connect the laptop to the services port (2) on thestandby media server.6 Clear ARP cache on laptop From a DOS command line, type arp -d192.11.13.6 and press Enter.7 Busy out the standby mediaserver (if functional)8 Suppress alarm originationon the standby media serverUnder Server, click Busy-out Server > Busy Out.Click Status Summary to verify the standby mediaserver is busied out.Use telnet to access the Linux command line. Use thealmsuppress -t 120 command to suppressalarms for the duration of the replacement process.(Maximum time is 2 hours.)4 Replacing the Avaya S8710 Media Server—R2.2 or later
Tasks to replace an S8710 Media ServerTasks to replace an S8710 Media ServerTable 4: Tasks for replacing an S8710 Media Server9 Task Description1 Unplug the failed mediaserverIf the hard drive is functional, under Server, clickShutdown Server then unclick Restart Server afterShutdown. Click Shutdown.Press the power button to complete the shutdown.If the hard drive is not functional, see Powering down themedia server manually on page 16.Unplug the power cord from the media server.2 Disconnect all the cables Tag and disconnect all the cables from the back of thefailed media server.Note: Be sure to label the cables for easy reconnection.See Quick Start for Hardware Installation: Avaya S8700or S8710 Media Server, 555-245-703 or Job Aid: Serverand CSS Separation—Avaya S8700 or S8710 MediaServer, 555-245-766.3 Remove media server fromrack4 Install the replacementmedia server in the rackRemove the media server from the rack. See Quick Startfor Hardware Installation: Avaya S8700 or S8710 MediaServer, 555-245-703 or Server and CSSSeparation—Avaya S8700 or S8710 Media Server JobAid, 555-245-766.Install the replacement media server in the rack.5 Reconnect all the cables. See Quick Start for Hardware Installation: Avaya S8700or S8710 Media Server, 555-245-703 or Job Aid: Serverand CSS Separation—Avaya S8700 or S8710 MediaServer, 555-245-766.6 If using the blank harddrive, insert the softwareCD-ROM in the CD-ROMdrive of the replacementmedia server,Note: Skip this step ifreusing the original harddrive.7 Power up the replacementmedia serverUse a paper clip to open the CD-ROM drawer. Place theCommunication Manager CD in the drawer and close it.The software CD-ROM contains boot software that themedia server automatically accesses when you power upthe media server.Plug the power cord into the media server to power it up.If it does not power up, press the power button.Note: Wait at least 3 minutes for the media server tocomplete its power up.03-300146 Issue 2 January 2005 5
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Job Aid: Replacing the Avaya S8710 Media Server ... - Avaya Support

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