HAC Oil & Gas IBP - Helicopter Association of Canada

3.2.3.3 Ground support crews should be trained as per the following training criteria and havedocumented training records to include an initial course and annual refresher courses whichshould include the relevant elements from the following:1. Passenger and landing zone management.2. Load preparation and handling.3. Passenger and cargo manifests.4. Hazardous materials.5. Operation of doors, cargo hatches, cargo securing etc.6. Helipad and drop zones housekeeping.7. Marshalling and other communications with flight crew.8. Training of standard phraseology for radio communications.9. Managing static electricity.10. Correct hook-up procedures and use of external cargo equipment.11. Aviation hazards i.e. electrical lines, trees, foreign obstacles etc...12. Requirement for control under the aircraft:a) Actions in the event of an aircraft emergency.b) Procedures for positioning a load suspended on a long line.c) Use absolute minimum number of people.13. Required personnel protective equipment and proper use.14. First aid and fire fighting. (Not to exceed 3 years).15. Refueling Procedures to include procedures for hot refueling.16. SMS training.17. Any additional site specific training.c) Use absolute minimum number of people.13. Required personnel protective equipment and proper use.14. First aid and fire fighting. (Not to exceed 3 years).15. Refueling Procedures to include procedures for hot refueling.16. SMS training.3.2.4 Radio Operators3.2.4.1 Radio operators should be trained as per Industry Canada radio operators license:1. Licensed where applicable.2. Fluent in the appropriate language(s).3. Experience of aircraft operations, procedures and aviation radio terminology.4. Formal training in handling and recording radio transmissions.5. Procedures and actions required for normal and emergency operations EmergencyResponse Plan.6. Flight following, flight watch.7. Knowledge of weather, able to receive and retransmit weather reports and forecasts.OGC IBP | Revision Date: Sept 2009 DRAFT9