Download - Passenger Terminal Expo

CONFERENCE STREAM SYNOPSES AND PANEL DISCUSSIONSDAY 3 31 MARCH 2011Airport Concessions and Business DevelopmentWith stricter service quality measures andincreasingly tough competition within the aviationindustry to attract airlines and extend routes,airports are evolving from being pure landlords tomanagers of varied organisations. The presentersin this session will outline how the challengesare being met. Ansgar Sickert of Fraport Indiawill highlight the importance of the passengerfor aeronautical and non-aeronautical business,and Giulio De Metrio of SEA Aeroporti Milano willexplain that airports must widen and customisetheir services portfolios and communicationstrategies in order to capture a greater shareof both. In a similar vein, Ingrid Louenço ofAeroportos de Portugal will explain how theorganisation has built a more direct relationshipwith its customers to generate new revenue as aworld-class consumer brand. Speakers includeGiulio De Metrio, COO and Deputy CEO, SEAAeroporti Milano; Chris Ware, Head of Security,Bristol Airport Ltd; Karen Bender, Segment &Innovation Manager, Copenhagen Airports; andIngrid Lourenço, Product and Service Marketing,ANA - Aeroportos de Portugal SA.PANEL: Using new business practices andtechnologies to increase your bottom line• The relationship between airlines and growingairport revenue• Learning from airline and cruise line industries• Balancing ‘green’ vs. the budget• Requirements for changing airport staff torespond to opportunitiesAirport Design, Planning and DevelopmentOwners, consultants and contractors must bewilling to think outside the box to address the manycurrent and future airport development challenges.Presenters in this session will explain how theirorganisations have done just that and, as a result,turned challenges into opportunities to create anew user-friendly experience for passengers. Casestudies will showcase projects such as the designof the developing framework of the Italian airportsystem, the race to revitalise airport infrastructurein Russia, and the development of a new passengerterminal at Ezeiza Airport in Buenos Aires. DavidPowell from Raleigh-Durham Airport will discussthe challenges of remaking a terminal after theairline hub closes, Rafi Ron of New Age SecuritySolutions will examine how to successfullyintegrate security into terminal design, andMichael Feldman from Los Angeles World Airportswill look at a new facilities management initiative.The morning will end with a panel discussionabout the elements that must be considered whenplanning a new airport or terminal. Speakersinclude Alessandro Cardi, Director, ENAC;Marcelo Minoliti, Director of Infrastructure,Aeropuertos Argentina 2000; Michael Feldman,Deputy Executive Director, Los Angeles WorldAirports; and Wayne Harvey, Director, FacilitiesManagement, San Diego International Airport.Airport Environment and SustainabilityThis session will examine the issue of sustainabilityintegration and take a look at sustainable airportinitiatives. Presentations include Majidah Hashimoutlining sustainability initiatives at MalaysiaAirports, Clary Raftopoulou of Athens InternationalAirport Eleftherios describing the challengesinvolved in building credible environmentalinitiatives, and Fredrik Jaresved highlightingStockholm-Arlanda’s mission to develop thegreen hub of Scandinavia. There will also be afocus on CO2 emission reduction. Sim Yi, CindyKoh of Changi Airport Group will describe thesustainable rehabilitation of aircraft stands usingrecycled concrete aggregates, and Eugene Petersof Ricondo and Associates will outline the useof the Sustainable Aviation Resource Guide andsustainable construction practices. Speakersinclude Joseph Attwood, Environment StrategyManager, Gatwick Airport; Fredrik Jaresved,Head of Sustainability and QA, Swedavia; MajidahHashim, Senior Executive, Malaysia AirportsHoldings Berhad; and Sim Yi, Cindy Koh, ProjectManager, Changi Airport Group (S) Pte Ltd.Air-Rail LinksNo airport development today comes without arail link. Presenters in this session will examinewhat is needed in order for an airport to become asuccessful intermodal node, the various kinds ofservice required, and how their organisations haveovercome the obstacles to true passenger air-railintermodality. Case studies will include the KualaLumpur air-rail connection experience, the O’HareAirport experience, the integrated air-rail-metroinfrastructure at Copenhagen Airport, and the highspeedtrain connections that make Frankfurt thebest-connected airport in the world. The sessionwill end with an expert panel discussion abouthow to meet the challenges associated with airraillinks, and the future possibilities in this area.Speakers include Giuseppe Rizzo, Project ManagerEuropean Policies, European Commission; GinaGiani, CEO and General Manager, SAT; NoormahMohd Noor, Chief Executive Officer, Express RailLink Sdn Bhd; and Claus Klitholm, SVP BusinessDevelopment, DSB, Denmark.PANEL: Air-rail Links - getting it right and lookingat future possibilities• What are the main obstacles for betterintegration of air and rail transport modes?• Linking air and rail at airports: is it always thebest solution?• Are there some specific requisites for such anair-rail link to be a success?• Most airports today come with a rail link project- is it just environmental hype or is it reallyneeded?• More trains at your airport equals less cars inyour car parks - are you sure you want to dothat?• How do we successfully combine air-railticketing?Aviation Safety and Security (AVSAFE) + TrainingAviation safety and security are paramount theworld over, but probably nowhere more so thanin Afghanistan, where civil aviation operationsand infrastructure continue to suffer. Threepresentations in this session deal with thesituation in Afghanistan, covering many issuesthat will benefit delegates from all over the world.Kristina Dores will examine the ICAO-led efforts8