Download - Passenger Terminal Expo

CONFERENCE STREAM SYNOPSES AND PANEL DISCUSSIONSFor more information and expert speakers, goto the corresponding page for the conferencestream, which can be found on page 1.All conference streams include extra time forquestions from the audience and discussion – sobe ready with your questions!DAY 1 29 MARCH 2011Airport Concessions and Business DevelopmentIn today’s aviation industry it is increasinglyimportant for airports to maximise revenues inorder to remain competitive. There are manyways for management to do this, but planning andrevenue diversification are key. This session willshowcase high-profile case studies from aroundthe world. Delegates will learn how airports arestrengthening relationships with airlines, and hearcase studies on improving the retail experiencefor passengers. This session is a must-attendfor any anyone who wants to hear about lessonslearned from around the world. Speakers includeTom Ruth, President & CEO, Halifax InternationalAirport Authority; Olle Sundin, Managing Director,Swedavia; and John Holland-Kaye, CommercialDirector of BAA Airports.PANEL: Long-term strategies for commercialsuccess• The CEO’s influence in driving revenue• Ways to maximise revenue outside the terminal• Measuring and using the information you receive• Sharing information with tenantsPANEL: Creating the right mix to capture thepassenger’s imagination• How travel retail is evolving – is it a shoppingcentre or a transportation centre?• Integration of concessions so that all operatemore efficiently• Advice for establishing a better relationshipbetween airports and their business partnersAirport Design, Planning and DevelopmentPassenger numbers at airports around the worldgrew during 2010 and are expected to increasegreatly over the next 10 years. With this in mind,airport development has never been moreimportant. Capacity planning, terminal layout andstakeholder management are all key to successin this area. This session will cover everythingfrom modernisation, intermodal transport andimproving passenger experience, to environmentalissues, new industry legislation and dynamicmaster planning. Delegates will hear aboutprojects that have faced many different challenges,including how Kuala Lumpur developed a nextgenerationhub to meet the needs of domesticand international passengers, and how thePort Authority of New York and New Jersey isredeveloping a facility within a highly constrainedarea. Speakers include Kosaburo Morinaka,President & CEO, Narita International AirportCorporation; Bashir Ahmad Abdul Majid, ManagingDirector, Malaysia Airports Holdings Berhad; andDeclan Collier, Chief Executive, Dublin AirportAuthority.PANEL: Leaders’ Forum: How to mould the futureof your airport – overcoming the obstacles• Effective facility master planning• Flexibility during changing conditions• Gaining public and political (with resultingfinancial) support for our workAirport Environment and SustainabilitySplit into three parts, this session will examinecorporate social responsibility, the community’srole in sustainability and the future of sustainabilityat airports. Presentations from around the worldwill detail how airports have risen to the manychallenges with regards to meeting environmentalrequirements. Topics covered include the needto address the concerns of local communities,sector-specific sustainability requirementsand the varying demands of small and largeairports. With presentations from San Diego andToronto, delegates will learn about sustainabilityimplementation and stakeholder engagement.The session will also address the future ofsustainability, with Munich Airport detailing itstargets and vision for sustainability, BrusselsSouth Charleroi discussing its aim to become agreen airport while increasing passenger numbers,and Seattle-Tacoma International outlining itssustainability plan for the future. Speakers includeMichael Wühle, Vice President EnvironmentProtection and Management, Sustainability,Munich Airport; Didier Hamon, Environment andSustainability Director, Adviser to the Chairman &CEO on CSR, Aéroports de Paris; Matt Harris,Senior Director, Executive Office, San DiegoCounty Regional Airport Authority; Henrik PeterJørgensen, Vice President, Communication,Copenhagen Airports; and Randy McGill, GMEnvironmental Stewardship, Greater TorontoAirports Authority.Aviation Security (AVSEC)Natural disasters, man-made incidents and thethreat of terrorism are a few examples of themany risks that airports face on a daily basis.This session will examine the experiences ofairports worldwide, and will showcase casestudies from the USA and Israel, as they work tostay one step ahead while continuing to providehigh-quality customer service. Issues covered willinclude a comparative analysis of criminals andterrorists, response versus prevention, the use ofearly warning signals, tactical intelligence, newtechnology, behaviour pattern recognition andfuture-proofing security procedures. Two paneldiscussions will debate the differences betweennations regarding security policies and procedures,and methods for dealing with emerging threats.Delegates will learn about different approachesto tackling aviation security, terrorism and crime.Speakers include Aaron Batt, EuropeRegional Director, Transportation SecurityAdministration (TSA); Dick Heimans, Headof Sector – Counter-Terrorism, EuropeanCommission; Andrew Blackwell, Head of Securityand Resilience, Virgin Atlantic Airways; NissimBen-Ezra, Manager, Security Technologies, IsraelAirport Authority; and Dominique Antonini, AVSECOfficer, Geneva International Airport.4