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CONFERENCE PROGRAMME / DAY 2WEDNESDAY 30 MARCH 2011Airport Concessions andBusiness DevelopmentConference Chair: Dr Patricia Ryan, President,Decision Services International LLC, USA09:00 - 09:05Opening remarks09:05 - 10:00PANEL: Leaders ForumGiulio De Metrio, COO and Deputy CEO, SEAAeroporti Milano, ItalyJulian Jaeger, Chief Executive Officer, MaltaInternational Airport plc, MaltaOlle Sundin, Managing Director, Swedavia AB,SwedenTom Ruth, President & CEO, HalifaxInternational Airport Authority, CanadaCarsten Nørland, Vice President, Sales,Copenhagen Airports, Denmark10:00Small is beautiful: turning limitations intoopportunitiesJulian Jaeger, Chief Executive Officer, MaltaInternational Airport plc, Malta10:30 - 11:00Break11:00Mumbai 2012: delivering an unprecedentedpassenger experience at the new MumbaiAirportBelinda Ohanoglu, General Manager Commercial,Mumbai International Airport Ltd, India11:30<strong>Passenger</strong> terminal and beyond: expandingthe mix of commercial activitiesJurij Meznarsic, Adviser to CEO, AerodromLjubljana dd, Slovenia12:00Driving non-aeronautical revenues upKenneth Buchanan, EVP - RevenueManagement, D/FW International Airport, USA12:30DAA: retailer or landlord?Jack MacGowan, Chief Commercial Officer,DAA, Eire13:00 - 14:00Lunch14:00 - 15:00PANEL: Make your own opportunities– thinking outside the boxJulian Jaeger, Chief Executive Officer, MaltaInternational Airport plc, MaltaBelinda Ohanoglu, General ManagerCommercial, Mumbai International Airport Ltd,IndiaJurij Meznarsic, Adviser to CEO, AerodromLjubljana dd, SloveniaKenneth Buchanan, EVP - RevenueManagement, D/FW International Airport, USAJack MacGowan, Chief Commercial Officer,DAA, EireAlex Nielsen, Director, Products & Services,Copenhagen Airport, DenmarkLutz Deubel, Head of Retail, F&B andCommercial Services, Hamburg Airport,Germany15:00 - 15:15Break15:15Commercial development CPH: improvingpassengers’ experience, increasing revenue,becoming an active, preferred airline partnerAlex Nielsen, Director, Products & Services,Copenhagen Airport, Denmark15:45Airport proactive initiatives to create revenueDr Patricia Ryan, President, Decision ServicesInternational LLC, USA16:15Brand awareness at airports: push and pull tocreate an utmost unique sense of placeLutz Deubel, Head of Retail, F&B andCommercial Services, Hamburg Airport,Germany16:45 - 16:55Q&AExhibition Hall Party & Skytrax WorldAirport AwardsDecisionServicesInternational18
WEDNESDAY 30 MARCH 2011Airport Design, Planningand Development –Middle East & AsiaConference Chair: Satyaki Raghunath,Director, Head - Asian Aviation Practice,LeighFisher, UK09:00Opening remarks09:05 - 10:30SESSION ONE: Leader's Forum: Key issuesaffecting Growth StrategiesDr Waleed Youssef, Chief Strategy Officer, TAVAirports Holding, TurkeyKamesh Rao, Chief Operating Officer, Airports,GMR Group, IndiaHaytham Haidar, Chief Development Officer,Abu Dhabi Airports Company (ADAC), UAEAnsgar Sickert, Managing Director, FraportIndia, India10:30 - 11:00Break11:00 - 11:05SESSION TWO: STRATEGIC PLANNING ANDTHE FUTURE DEVELOPMENT OF HUBS11:05Airport design, planning and development: theIndian experienceCharudatta Deshmukh, Vice President, MumbaiInternational Airport Pvt. Limited, India11:30Airport construction and development:a model for sustainability in a desertenvironmentChee Chiau Ong, Vice President Planning &Sustainability, Abu Dhabi Airports Company,United Arab Emirates11:55Market opportunities and airport developmentat Cairo AirportOliver Weiss, Chief Operations Officer, FraportAG - Egypt, Cairo Airport Company, Egypt12:20Airport of the future: planning for growth atDubaiJames Robinson, Head of Strategic Planning,Dubai Airports, United Arab Emirates12:45 - 12:55Q&A12:55 - 14:00Lunch14:00 - 14:05SESSION THREE: OPERATIONAL CHALLENGESAND DELIVERING INFRASTRUCTURE14:05TAV Airports and Istanbul hub growth strategyDr Waleed Youssef, Chief Strategy Officer, TAVAirports Holding, Turkey14:30Development efforts at Bangalore Airport:unique responses to unique challengesHari Marar, Director (Ops), BangaloreInternational Airport Limited, India14:55Connecting Abu Dhabi to the world is the goal– managing change is the keyHaytham Haidar, Chief Development Officer,Abu Dhabi Airports Company (ADAC), UnitedArab Emirates15:20Building India's new privatised airportsSubrahmanyan Sekharipuram Narayanan,Senior Vice President, Larsen & Toubro Limited,India15:45 - 16:00Q&AExhibition Hall Party & Skytrax WorldAirport Awards19
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Page 24 and 25: WEDNESDAY 30 MARCH 2011Better Ways
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