GOVERNANCE: DIRECTORS’ REPORTDirectors’ <strong>report</strong>The directors present their <strong>report</strong> <strong>and</strong> the audited <strong>financial</strong><strong>statement</strong>s of <strong>United</strong> <strong>Utilities</strong> Group PLC (the company) <strong>and</strong>its subsidiaries (together referred to as the group) for the yearended 31 March <strong>2009</strong>.Principal activities <strong>and</strong> business reviewThe company is a public limited company registered in Engl<strong>and</strong><strong>and</strong> Wales. Its registered office address is at Haweswater House,Lingley Mere Business Park, Lingley Green Avenue, Great Sankey,Warrington WA5 3LP.The company is the holding company of a group which owns<strong>and</strong> operates water <strong>and</strong> wastewater assets <strong>and</strong> also managesinfrastructure for other businesses, predominantly within the<strong>United</strong> Kingdom.The business review (pages 2 to 19), which includes the chairman’s<strong>and</strong> chief executive’s <strong>statement</strong>s <strong>and</strong> the <strong>financial</strong> review (pages 4to 13), provides a balanced analysis of the development <strong>and</strong>performance of the group’s business during the <strong>financial</strong> year,<strong>and</strong> the position of the group’s business at the year end, <strong>and</strong>forms part of this directors’ <strong>report</strong>. A summary of key performanceindicators can be found on page 1. A summary of the principalrisks <strong>and</strong> uncertainties can be found on page 16. An indication oflikely future developments of the group can be found on page 4.The company’s principal subsidiary undertakings, <strong>and</strong> the associatedcompanies <strong>and</strong> joint ventures in which the group participates, arelisted in note 14 to the consolidated <strong>financial</strong> <strong>statement</strong>s.£1.5 billion return to shareholders <strong>and</strong> creation ofnew parent companyAs a result of the sale of <strong>United</strong> <strong>Utilities</strong> Electricity <strong>and</strong> the reviewof the group’s capital structure, outlined in its half year resultspublished on 29 November 2007, the board <strong>report</strong>ed its intentionto return to shareholders a total of £1.5 billion or 170 penceper share. The vast majority of the planned £1.5 billion returnto shareholders took place in August 2008 via a B share scheme.The residual balance of approximately £17 million was returnedin April <strong>2009</strong> to shareholders that had elected to receive thereturn in the next <strong>financial</strong> year.In order to implement the B share scheme <strong>and</strong> return of value<strong>and</strong> increase distributable reserves, the group proposed a changeto its corporate structure. The change was subject to court <strong>and</strong>shareholder approval <strong>and</strong> involved a scheme of arrangement tointroduce a new parent company above <strong>United</strong> <strong>Utilities</strong> PLC.The scheme of arrangement has now taken place <strong>and</strong> involvedthe new parent company, <strong>United</strong> <strong>Utilities</strong> Group PLC, acquiringall of the shares in <strong>United</strong> <strong>Utilities</strong> PLC <strong>and</strong> issuing new shares.This comprised the issue of new ordinary shares <strong>and</strong> redeemableB shares to facilitate the £1.5 billion return. The number of newordinary shares issued was reduced on the basis of 17 <strong>United</strong><strong>Utilities</strong> Group PLC ordinary shares for every 22 <strong>United</strong> <strong>Utilities</strong>PLC ordinary shares in issue prior to the capital reorganisation.This reduction in shares was commensurate with the £1.5 billionreturn to shareholders. The last day of trading for <strong>United</strong> <strong>Utilities</strong>PLC shares was 25 July 2008 <strong>and</strong> <strong>United</strong> <strong>Utilities</strong> Group PLCshares commenced trading on 28 July 2008. <strong>United</strong> <strong>Utilities</strong>Group PLC has adopted an analogous memor<strong>and</strong>um <strong>and</strong> articlesof association (with transitionary arrangements) to those of<strong>United</strong> <strong>Utilities</strong> PLC. Accordingly, the comments made in this<strong>report</strong> that relate to <strong>United</strong> <strong>Utilities</strong> Group PLC are equallyapplicable to <strong>United</strong> <strong>Utilities</strong> PLC whilst it was publically listed.DividendsThe directors are recommending a final dividend of 22.03 pencefor each ordinary share for the year ended 31 March <strong>2009</strong>, whichtogether with the interim dividend of 10.64 pence, gives a totaldividend for the year of 32.67 pence for each ordinary share (theinterim <strong>and</strong> final dividends paid in respect of the 2008 <strong>financial</strong>year were 15.20 pence <strong>and</strong> 31.47 pence respectively). The Bshare continuing dividend was paid on 20 April <strong>2009</strong> at a rate of5.175225 pence per B share, calculated in respect of the periodfrom 11 August 2008 to (<strong>and</strong> including) 13 April <strong>2009</strong> on the basisof a 365 day year. B shares were redeemed in full on 14 April <strong>2009</strong>.Subject to approval by shareholders at the annual general meeting,the final dividend will be paid on 3 August <strong>2009</strong> to shareholderson the register at the close of business on 19 June <strong>2009</strong>. <strong>United</strong><strong>Utilities</strong> Employee Share Trust Limited has waived its rights todividends, including dividends paid in respect of the year ended31 March <strong>2009</strong> <strong>and</strong> future dividends, in respect of the 41,418ordinary shares held by it as at 27 May <strong>2009</strong>.DirectorsThe names of the current directors <strong>and</strong> summary biographicaldetails are given on pages 20 <strong>and</strong> 21.During the year, Sir Richard Evans, non-executive chairman <strong>and</strong>Norman Broadhurst, non-executive director stood down from theboard at the annual general meeting on 25 July 2008 <strong>and</strong> Dr JohnMcAdam was appointed as non-executive chairman at that meeting.The articles of association provide that a director must retire at thethird annual general meeting following his or her last appointmentor re-appointment by shareholders. For the annual general meetingsheld in <strong>2009</strong> <strong>and</strong> 2010, the articles have transitional provisions inrelation to the retirement of directors by rotation. In accordancewith these provisions Philip Green, Paul Heiden <strong>and</strong> Andrew Pinderare therefore retiring <strong>and</strong> offering themselves for reappointmentat the <strong>2009</strong> annual general meeting.Details of the board’s policies <strong>and</strong> procedures regarding theappointment of directors are included in the corporate governance<strong>report</strong> on pages 25 to 31. Details of the interests in the company’sshares held by the directors <strong>and</strong> persons connected with them areset out in the directors’ remuneration <strong>report</strong> on pages 32 to 40.Corporate governance <strong>statement</strong>Further details of the company’s compliance with the CombinedCode on Corporate Governance as published by the FinancialReporting Council in June 2006 (the code) are given on pages 25to 27. The <strong>statement</strong> includes a description of the main featuresof the group’s internal control <strong>and</strong> risk management systems inrelation to the <strong>financial</strong> <strong>report</strong>ing process. A copy of the code,published in June 2006 as applicable to the company for the yearended 31 March <strong>2009</strong>, can be found at the Financial ReportingCouncil’s website frc.org.uk Copies of the matters reserved tothe board <strong>and</strong> the terms of reference for each of the mainboard committees can be found on the company’s website atunitedutilities.com The corporate governance <strong>statement</strong> alsoincludes the consideration given by the directors to the factorsrelevant to the adoption of the going concern basis.The annual general meetingThe annual general meeting of the company will be held on 24 July<strong>2009</strong> at The Midl<strong>and</strong> Hotel, Peter Street, Manchester M2 3NQ.Full details of the resolutions to be proposed to shareholders, <strong>and</strong>explanatory notes in respect of these resolutions, can be found inthe notice of annual general meeting. Copies can be found on thecompany’s website.At the annual general meeting, resolutions will be proposed,amongst other matters: to receive the annual <strong>report</strong> <strong>and</strong> <strong>financial</strong><strong>statement</strong>s; to approve the directors’ remuneration <strong>report</strong>; todeclare a final dividend; <strong>and</strong> to reappoint Deloitte LLP as auditors.22 unitedutilities.com
In addition, resolutions will be proposed: to approve the directors’general authority to allot shares; to grant the authority to issueshares without first applying statutory rights of pre-emption; toauthorise the company to make market purchases of its own shares;to authorise the making of limited political donations by the company<strong>and</strong> its subsidiaries; <strong>and</strong> to enable the company to continue to holdgeneral meetings on not less than 14 clear days’ notice.Share capital, transfers of shares <strong>and</strong> voting rightsAt 31 March <strong>2009</strong> the authorised share capital of the companywas £1,580,050,000, divided into 1,000,000,000 ordinary sharesof five pence each, 626,043,820 B shares of 170 pence each,273,956,180 deferred shares of 170 pence each <strong>and</strong> 50,000 nonvotingredeemable preference shares of £1 each, <strong>and</strong> the issuedshare capital of the company was £516,524,906 divided into681,485,632 ordinary shares of five pence each, 9,838,305 B sharesof 170 pence each, <strong>and</strong> 273,956,180 deferred shares of 170 penceeach. Details of the share capital <strong>and</strong> movements in the issued sharecapital are shown in note 25 to the <strong>financial</strong> <strong>statement</strong>s on page 86.The ordinary shares represented 70.6 per cent <strong>and</strong> the B sharestogether with the deferred shares represented 29.4 per centrespectively of the total issued share capital as at 31 March <strong>2009</strong>.All ordinary shares have the same rights, including the right to onevote at a general meeting, the right to an equal proportion of anydividend declared <strong>and</strong> payable, <strong>and</strong> to an equal amount of anysurplus assets which are distributed in the event of a winding up.All the outst<strong>and</strong>ing B shares were redeemed <strong>and</strong> cancelled on 14April <strong>2009</strong>. The deferred shares convey no right to income <strong>and</strong> noappreciable right to participate in any surplus capital in the eventof a winding up.The rights attaching to shares in the company are provided bythe articles of association, which may be amended or replaced bymeans of a special resolution of the company in general meeting.The company annually renews its power to issue <strong>and</strong> buy backshares at its annual general meeting <strong>and</strong> such resolutions willbe proposed at the <strong>2009</strong> annual general meeting. The directors’powers are conferred on them by UK legislation <strong>and</strong> by the company’sarticles. At the annual general meeting of <strong>United</strong> <strong>Utilities</strong> PLC on25 July 2008, the directors were authorised to issue relevantsecurities up to an aggregate nominal amount of £293,902,939,<strong>and</strong> were empowered to allot equity securities for cash on a nonpre-emptive basis to an aggregate nominal amount of £44,085,440.Electronic <strong>and</strong> paper proxy appointment <strong>and</strong> voting instructionsmust be received by the company’s registrars not less than 48hours before a general meeting <strong>and</strong> when calculating this period,the directors can decide not to take account of any part of a daythat is not a working day.There are no restrictions on the transfer of ordinary shares in thecompany, nor were there on the B shares whilst they were in issue,nor any limitations on the holding of shares in the company, save(i) where the company has exercised its right to suspend theirvoting rights or to prohibit their transfer following the omissionof their holder or any person interested in them to provide thecompany with information requested by it in accordance withPart 22 of the Companies Act 2006 or (ii) where their holder isprecluded from exercising voting rights by the Financial ServicesAuthority’s Listing Rules or the City Code on Takeovers <strong>and</strong> Mergers.There are no arrangements known to the company by which<strong>financial</strong> rights carried by any shares in the company are held by aperson other than the holder of the shares, nor are there known tothe company any arrangements between holders of securities thatmay result in restrictions on the transfer of securities or on votingrights. All issued shares are fully paid.Major interests in sharesAt 20 May <strong>2009</strong>, the directors had been notified of the followinginterests in the company’s issued ordinary share capital in accordancewith the Disclosure <strong>and</strong> Transparency Rules of the FinancialServices Authority:% of issued Direct or indirectShareholder share capital nature of holdingAXA S.A 4.999 direct <strong>and</strong> indirectCapital Group International Inc. 4.951 indirectTradewinds Global Investors, LLC 4.12 indirectPurchase of own sharesAt the annual general meeting of <strong>United</strong> <strong>Utilities</strong> PLC held on25 July 2008, shareholders authorised that company to purchase,in the market, up to 88,170,881 of its own ordinary shares of £1each. No shares were purchased pursuant to that authority duringthe year. Such authority from shareholders is normally soughtannually. Authorisation will be sought from shareholders of thecompany at the <strong>2009</strong> annual general meeting to grant authority topurchase up to 68,148,563 of its own ordinary shares of five penceeach, such authority to expire at the conclusion of the company’sannual general meeting in 2010 or if earlier on 30 September 2010.Change of controlThe trustee of the <strong>United</strong> <strong>Utilities</strong> Employee Share Trust, whichadministers the performance share plans, matching share plans<strong>and</strong> deferred share award scheme, has the ability to exercise votingrights at its discretion which relate to shares which it holds underthe trust deed constituting the trust. In the event of a takeoveroffer which could lead to a change of control of the company, thetrustee must consult with the company before accepting the offeror voting in favour of the offer. Subject to that requirement, thetrustee may take into account a prescribed list of interests <strong>and</strong>considerations prior to making a decision in relation to the offer,including the interests of the beneficiaries under the trust. In theevent of a change of control, the participants in the share incentiveplan would be able to direct the trustees how to act on their behalf.Directors’ indemnities <strong>and</strong> insuranceThe company has in place contractual entitlements for directorsof the company <strong>and</strong> of its subsidiaries to claim indemnificationby the company in respect of certain liabilities which might beincurred by them in the course of their duties as directors. Furtherdetails of these indemnities can be found in the corporate governance<strong>report</strong> on page 27. The company also maintains an appropriatelevel of directors’ <strong>and</strong> officers’ liability insurance.Political <strong>and</strong> charitable donationsThe group’s policy is not to make any donations for politicalpurposes. However, the Companies Act 2006 requires certaintypes of expenditure on political events to be pre-approved byshareholders. At the 2008 annual general meeting, an authoritywas taken to cover such expenditure. Pursuant to that authority, inthe year, the group incurred expenditure of £27,702 (2008: £5,314)as part of the process of engaging in dialogue with governmentregionally <strong>and</strong> nationally. A similar resolution will be put to theshareholders at the <strong>2009</strong> annual general meeting to authorisethe company <strong>and</strong> its subsidiaries to make such expenditure.Charitable donations by the group in the year amounted to£4,262,520 (2008: £3,790,569).EmployeesThe company’s policies on employee consultation <strong>and</strong> on equalopportunities for disabled employees are contained within theEmployees section of the business review on page 15. The boardencourages employees to own shares in the company. Details ofemployee share schemes are in the remuneration <strong>report</strong> on page 40.Governanceunitedutilities.com 23