IDN Document - ICT

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7. Protege GX Training ProgramOnce pending IDN membership is approved, Integrators may purchase a Partner Training Packand pursue certification.7.1. Partner Training PackThe Protege GX Partner Training Pack provides you with everything required to have twotechnicians trained and certified as Protege Level 1 Installers.A minimum of one training pack is required per branch/office. Additional packs may be purchasedas required.Protege GX Partner Training PackQuantityPRT-CTRL-DIN 1PRT-PSU-DIN-4A 1PRT-RDM2-DIN 1PRT-GX-SRVR Base Server License 1PRT-KLCS 1PRX-TSEC-EXTRA-DF 1PRX-TSEC-EXTRA-DF-KP 1PRX-TSEC-STD-DF 1PRX-TSEC-MINI-DF 1Protege GX Level 1 Installer Training Pack (includes exam voucher) 2• The Keypad may be exchanged for a TLCD touchscreen (additional cost involved)• Readers may be exchanged for other reader formats of the same type (for example 125KhZ),but at least one must include a PIN pad. Additional cost may be involved.• All training hardware may be exchanged for a Protege GX Demo Kit.The hardware supplied in the Partner Training Pack is intended to be used by employeesundergoing training. It may be resold once training is complete, however alternative hardware mustbe available for any further employees to use in conjunction with the online training program.7.2. Installer Training PackInstaller Training Packs provide 24/7 access to the ICT Online Classroom for the registered user,enabling them to begin learning at their own pace using our interactive web based training material.Each Installer Training Pack includes a study guide containing full course notes, a demonstrationversion of the software, an ICT Connect Card, and an exam voucher.Additional Installer Training Packs and/or exam vouchers can be purchased as required.20 IDN ICT Dealer Network Terms and Conditions | January 2014
7.3. Starting the TrainingTo start training, technicians simply login to the ICT website and enter the supplied voucher code.The Level 1 Installer Course is made up of a number of modules, with each containing one or moreobjectives and presented as a series of slides, videos, exercises and review questions. When allobjectives for a module have been studied, there is a short module exam which is completed onlineand can be taken anytime. Each exam is timed, and has a minimum pass rate of between 80% to90% depending on the number of questions asked. If a module exam is failed 3 times, thetechnician is required to undertake facilitated training before they can gain certification.Once all modules are complete, a practice exam is available online allowing technicians to makesure they're prepared before sitting the final exam.7.4. BootcampFor an extra edge, you can combine both online and facilitated training to fast track yourcertification. Work through the modules in the Online Classroom then follow them with an optionaltwo-day accelerated workshop to drive home the theoretical and practical elements before sittingthe final certification exam.Students must have completed the first ten modules up to and including Module 128 - GX SoftwareInstallation. You will also need to bring the hardware from your training pack.7.5. Facilitated TrainingFacilitated training courses are available for those who prefer to learn in a classroom environment.Run as an optional three day course, the facilitated Level 1 training covers all of the material fromthe online program, but with the structure and interaction of a conventional classroom environmentand under the expert guidance of one of our knowledgeable trainers. It concludes with the finalcertification exam.7.6. CertificationCertification exams must be carried out at an ICT approved facility with a score of 80% or aboverequired to pass. If a certification exam is failed 3 times, the technician will be required to completea facilitated course.Exam vouchers allow one attempt at the certification exam per candidate, with a new voucherrequired each time an exam is attempted. Exam vouchers are valid for 6 months from the date ofpurchase.7.7. Maintaining CertificationTo ensure skills and knowledge remain current, installers are required to undergo an annual examto remain certified. Alternatively, they can opt to advance to the next level by completing therelevant course and corresponding exam.Certified Integrators and Certified Administrators must undertake a two-yearly exam.Alternatively, your technicians can opt to advance to the next level by completing the relevantcourse and corresponding exam.IDN ICT Dealer Network Terms and Conditions | January 2014 21
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