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162E-<strong>Commerce</strong>Sinnappan S., Carlson J., (2004). An examination of website quality dimensions in Australiane-retailing: a confirmatory factor analysis approach, Intelligent InformationTechnology, Springer, Berlin/ Heidelberg, pp. 410-418Sommerville I. , (2007). Software Engineering 8. Addison-Wesley, 9780321313799, USA.Stefani A., Xenos M., (2008). E-<strong>Commerce</strong> System Quality Assessment Using A Model BasedOn ISO 9126 And Belief Networks, Software Quality Control, 16(1): pp. 107-129.Sutcliffe A. G., (2002). Assessing the reliability of heuristic evaluation for websiteattractiveness and usability, Proceedings of the 35th Hawaii InternationalConference on System Sciences, Honolulu: University of Hawaii, pp. 1838-1847.Stefani A., Xenos M., (2001). A model for assessing the quality of e-commerce systems,Proceedings of the PC-HCI, 2001, pp. 105-109.Sutcliffe A. G., (2001). Heuristic evaluation of website attractiveness and usability. in GISTTechnical Report G2001,1: Proceedings: 8th Workshop on Design, Specification andVerification of Interactive Systems, Glasgow, University of Glasgow, pp. 188-199.Tian J., (2005). Software Quality Engineering: Testing, Quality Assurance, and QuantifiableImprovment. Wiley Inter Science, CanadaZamzuri, N.H.A. Mohamed, N. Hussein, R., (2008). Antecedents of customer satisfactionin repurchase intention in the electronic commerce environment. Proceednig ofITSim 2008, Kuala Lumpor.

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