ECO PLUS WBC (FTTX) FAULT REPORTING TRAINING GUIDE

The following information will provide a description of the tests that can performed inKBDLocal Access NetworkThis button will give you up to 14 days of DSL layer data provided to the RRT databaseby DLM/BIP.IP TESTThe IP Check confirms if an IP session is connected or if the session is down.IP Connectivity( IP Radius Log Check) looks back over the previous 48 hours for any IP sessionconnectivity and will show ‘worked’ or ‘working’ sessions and how long they wereestablished for. The IP log data is close to real time in that it is 10-15 minutes behind.Status CheckThis checks the DSL layer connectivity between the End User equipment and theDSLAM /MSAN in the local exchange.CU Line Test( Copper line test). This tests the copper line between the local exchange and the NTEin the End User premises.DLM Profile DataThis shows any line rate changes and the relevant B-RAS profile which is linked and setto the next relevant ADSL profile below the actual line Sync rate.Performance TestThis displays Performance Test results run on the BT speedtester site by the End Usercustomer.TAM Network CheckThe test confirms the ATM, DSL, IP & PPP layers are functional between the TAMtester in the local exchange, through the BT network via the DSLAM/ MSAN back to theCommunications Provider.Network Incident CheckThis tests checks the network for MSO’s (Major Service outage) and PEWs ( PlannedEngineering work)Issue 2 : 2011© British Telecommunications plcThis guide is for training purposes only and is subject to change by BTPage 25 of 111