educational assessments
New Group Reading Test Digital - GL Assessment
New Group Reading Test Digital - GL Assessment
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PLACING YOUR ORDER<br />
Placing your Order<br />
Customer registration<br />
All customers must register with us before placing an order.<br />
Registration is a one-off process, we ask you to demonstrate your<br />
professional qualifications (see page 78–79). The information you<br />
provide enables us to identify which <strong>assessments</strong> you are eligible to<br />
gain access to and administer.<br />
NB. Registration forms can also be downloaded from our website<br />
www.gl-assessment.co.uk<br />
Once you have registered, you will be given a unique ID number. This<br />
number is stored on your account and activated each time you contact<br />
us. Your customer profile can be updated at any time by calling our<br />
Customer Services Team on 0845 602 1937.<br />
There are six ways to order<br />
1 By Post – using an GL Assessment order form (see page 77). Please<br />
ensure that titles, quantities and product codes are all clearly visible.<br />
2 By Fax – on 0845 601 5358 (or for International orders –<br />
+44 (0) 1793 611791)<br />
Simply fax your order direct to our Order Processing Department.<br />
3 By Direct Order Line – on 0845 602 1937<br />
Please have titles, quantities and product codes ready.<br />
4 Through our online shop – www.gl-assessment.co.uk<br />
5 Through your local Area Consultant – please see pages 4–5 for<br />
details.<br />
6 By email – at the following address: info@gl-assessment.co.uk<br />
(For International Orders email: international@gl-assessment.co.uk)<br />
Two ways to pay<br />
1 Payment with order (cheque or Visa/Mastercard). Please quote the<br />
cardholder’s name, if different, and the registered cardholder’s<br />
address.<br />
2 By requesting an invoice if you have an account with us (all schools<br />
and authorities in the UK have an account). Please quote your official<br />
order number – orders submitted without one may have to be<br />
returned.<br />
Terms and conditions of sale<br />
GL Assessment reserves the right to amend details, prices, packaging<br />
and withdraw products without prior notice. GL Assessment also<br />
reserves the right to amend publishing release dates for new resources.<br />
Payment terms are 30 days net from invoice date. Please notify us of<br />
queries on our invoices immediately, quoting the invoice number.<br />
Claims for non-delivery, shortage or damage should be made in writing,<br />
quoting the account and invoice numbers (a) within 3 days of receipt for<br />
shortage or damage and (b) within 21 days of invoice for non-delivery.<br />
With all queries/claims to our Customer Support and Advisory Service,<br />
invoice numbers should be quoted. Please note that we are unable to<br />
accept returns, unless faulty, after 30 days of receipt.<br />
Ownership of goods<br />
It is a condition of sale that ownership of goods shall not pass to the<br />
buyer until payment is received by the Company. Some of our products<br />
contain photocopiable materials; however, until full payment is received,<br />
all photocopy restrictions remain in force. If payment is not received<br />
within a reasonable period, the Company may repossess the unpaid-for<br />
goods.<br />
Pricing<br />
All prices quoted in the catalogue are correct at the time of going to<br />
press but are subject to change without notice. VAT is chargeable at the<br />
standard rate (20% at the time of going to press) on all items marked *<br />
in this catalogue. Please note that on all items, including those zerorated<br />
for VAT, any plastic wallets have been supplied free of charge.<br />
Returns<br />
Sales are made in good faith. If you wish to request a return, please call<br />
us on 0845 602 1937, giving your account number, invoice date and<br />
number and reason for return. Goods returned must be in ‘resaleable<br />
condition’. Unauthorised returns and returns after 30 days of invoicing<br />
will not be accepted.<br />
Customers who are VAT exempt or zero-rated must provide copies of<br />
appropriate documentation, endorsed by Customs & Excise, in order for<br />
VAT not to be charged on consumable product.<br />
Postage and packing<br />
For those sending payment with order, please add a flat rate of £4.25<br />
(exc. VAT) to your total. If you are not enclosing payment or ordering<br />
from outside the UK, you will be charged the full cost of postage, based<br />
in weight and delivery date.<br />
For those paying on account, postage and packing is added to your<br />
invoice.<br />
Please Note – it is an offence to photocopy our Answer Sheets (except where stated).<br />
All our material is protected by copyright.<br />
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