ENGINEERING CO-OP PROGRAM

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28 The Resumé Accomplishment Statements Now that you understand what a co-op resumé looks like, you will now develop an accomplishment-focused resumé n conjunction with the online module. The exercise will incorporate your Self-Assessment assignments, preferences and transferable skills to develop accomplishment statements. As you develop your co-op resumé, remember to: ♦♦ ♦♦ Include quantitative details and examples from your work experience to highlight the skills you used and gained Avoid using “I” or “me”, and do not include periods at the end of accomplishment statements Example: Building an Accomplishment Statement Step 1 Write down, in simple terms, the duties and responsibilities that you had in a given job. ♦♦ Greeted customers and took food orders Step 2 Add details describing the nature of the employer or the work environment. What was the purpose of your role or responsibilities? Why was what you did important? Step 3 Add quantitative details and professional terms (when possible) to expand on your experience. What were your major achievements? What were your really proud of accomplishing? Focus on how you did the job cheaper, faster and better than the current standard or than was expected of you. Step 4 Add phrases that contain transferable skills to demonstrate how you met or exceeded expectations to provide prospective employers with insight into your soft skills. This step is optional but you should try to have at least one “Step 4” phrase per job. ♦♦ ♦♦ ♦♦ ♦♦ Greeted customers in a friendly manner, took food orders and processed cash register transactions in a busy fastfood restaurant Greeted up to 50 customers each hour in a friendly manner, took food orders and processed cash register transactions very quickly in a busy fast-food restaurant, ensuring a 75% customer satisfaction level Greeted up to 50 customers each hour in a friendly and helpful manner while taking food orders to ensure a 75% customer satisfaction level Worked quickly and accurately to process cash register transactions in a busy fast-food restaurant so that customers could receive their orders within three minutes
UBC ENGINEERING CO-OP STUDENT HANDBOOK 29 Steps to Developing Accomplishment Statements Action Verb Steps 1 & 2 Step 3 Step 4 or Transferable Skill Wrote a quarterly Q&A news bulletin for a local volunteer program which reduced the number of routine queries by 15%. Took on leadership role when manager was seeking volunteer to spearhead initiative Informed customers about the benefits of a new line of health food supplements that resulted in a 7% increase in sales for this product and helped me to win “Employee of the Month” Greeted customers in a friendly manner and showed them to their table which helped to create a friendly and welcoming dining atmosphere. Customer Service Planned student meetings and events for the largest club on campus to assure meetings and events were scheduled and on time. Delegated tasks to club members so that every one was involved and responsibility was shared equally Visited seniors at a local retirement community to assist them in planning and completing their daily activities making their day more enjoyable and providing me with valuable volunteer experience. People Skills Planned and executed our fraternity fundraising events which raised more than $5,000 and involved almost 100 volunteers in the events. Utilized effective planning and project management skills Tutored students and provided instruction on Math and Physics which helped them to succeed in their studies and increased their grades by almost 10%. Coaching & Training Delegated responsibilities for the creation and writing of a PowerPoint presentation amongst four group members so that we could complete the project on time Project Management Skills Operated forklift, bobcat, chain saw and other heavy equipment and learned to strictly follow company’s safety procedures. Technical NOTE: Accomplishment statements do not have to follow this exact order. As long as content from Steps 1 to 4 are included and the accomplish statement makes grammatical sense, you can switch the order. Complete Accomplishment Statement Examples ♦♦ ♦♦ Working with a group of three co-op students, reviewed original schematic drawings, compared them to existing orientation in the field and then updated drawings using AutoCAD Working as Team Leader for a group of five civil engineering students, designed a truss (under certain restrictions) capable of withstanding a load of 1,000 lbs
Page 1 and 2: ENGINEERING CO-OP PROGRAM STUDENT H
Page 3 and 4: I Table of Contents 1 Introduction
Page 5 and 6: III Table of Contents Steps to Deve
Page 7 and 8: V Table of Contents Confidentiality
Page 9 and 10: UBC ENGINEERING CO-OP STUDENT HANDB
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Personal Attributes Personal Attrib
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Human Relations Developing rapport
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5) ACKNOWLEDGE that I am exclusivel
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3) ACKNOWLEDGE that due to the inte
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UBC Engineering Co-op Off- Schedule
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UBC Engineering Co-op Program Offic
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ENGINEERING CO-OP PROGRAM

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