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EP Business in Hospitality Issue 53 - April 2015

EP magazine provides a reference point for executives on topical issues which may impact business growth, industry structure, professional and skill development, and broader economic and political changes. The magazine reports on all sectors of the industry, including hotels, restaurants, events and foodservice (contract catering).

EP magazine provides a reference point for executives on topical issues which may impact business growth, industry structure, professional and skill development, and broader economic and political changes. The magazine reports on all sectors of the industry, including hotels, restaurants, events and foodservice (contract catering).

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French cuis<strong>in</strong>e | International<br />

Th<strong>in</strong>kstockphotos.com<br />

Food <strong>in</strong> France has always been a central<br />

part of the culture. In France, one eats<br />

and when you have f<strong>in</strong>ished, your only<br />

thought is of what your next meal will be. Food is<br />

more important to the French than to nearly any<br />

other nation – everyone th<strong>in</strong>ks they are a Michel<strong>in</strong><br />

<strong>in</strong>spector. This is a major problem when you run<br />

your own bus<strong>in</strong>ess and try to please people.<br />

People don’t tip, it’s all <strong>in</strong>cluded <strong>in</strong> the price,<br />

and that could be the cause of some problems<br />

<strong>in</strong> the customer service. Hav<strong>in</strong>g said all this,<br />

let me now expla<strong>in</strong> my statement that French<br />

cook<strong>in</strong>g is go<strong>in</strong>g ‘nowhere’.<br />

I left France <strong>in</strong> 1975 and returned <strong>in</strong> 2011<br />

hav<strong>in</strong>g spent 36 years of my professional life <strong>in</strong><br />

the UK. I had forgotten that, <strong>in</strong> France, the real<br />

roots of French gastronomy lie <strong>in</strong> regional and<br />

local cook<strong>in</strong>g. It has never been a trend or<br />

fashion; it’s real, genu<strong>in</strong>e and authentic and<br />

each county is proud of their regional cook<strong>in</strong>g<br />

and w<strong>in</strong>e. It lies with<strong>in</strong> the soul of each prov<strong>in</strong>ce.<br />

One of the new trends is the re-birth of<br />

the ‘fait maison’. The French government<br />

has even issued a new logo for restaurants:<br />

‘Fait maison’, or ‘home-made’, promotes and<br />

controls or ensures that a restaurant that says<br />

it cooks everyth<strong>in</strong>g on site does use fresh<br />

produce to do so. There is no compromise.<br />

Traditionally, brasserie food is society’s<br />

central focus – good food and great value.<br />

French gastronomy will always be the benchmark<br />

for others to measure themselves aga<strong>in</strong>st, as <strong>in</strong><br />

France it is not about clever ideas and <strong>in</strong>novation<br />

but about real food that has exceptional taste.<br />

All we need to improve <strong>in</strong> France is the concept<br />

of service with a smile. There seems to be a lot of<br />

focus on service across different sectors <strong>in</strong> France.<br />

At last, we are see<strong>in</strong>g a step towards progress<strong>in</strong>g<br />

<strong>in</strong> an area where we do need to improve.<br />

On say<strong>in</strong>g all of the above, I am not bl<strong>in</strong>d to the<br />

changes tak<strong>in</strong>g place. Like many countries, French<br />

eat<strong>in</strong>g habits have been<br />

shaken. With more<br />

people travell<strong>in</strong>g<br />

the world and discover<strong>in</strong>g new cultures, eat<strong>in</strong>g<br />

habits are chang<strong>in</strong>g and people are far more<br />

demand<strong>in</strong>g. French restaurateurs <strong>in</strong> major<br />

cities have had to embrace and follow this trend.<br />

The situation is not the same <strong>in</strong> the countryside<br />

where the majority of customers are still very<br />

attached to their regional and local food, and<br />

where tourists still want to eat French local<br />

specialities and local w<strong>in</strong>e – they want France!<br />

The restaurant <strong>in</strong>dustry’s new word is<br />

‘bistronomie’ – bistro food with an emphasis on<br />

high quality products, texture and flavours. The<br />

burger seems to be mak<strong>in</strong>g a big comeback –<br />

Burger K<strong>in</strong>g has announced great development<br />

plans <strong>in</strong> France – and vegetarian, organic and<br />

sushi restaurants are popular as well. The food<br />

truck concept is just beg<strong>in</strong>n<strong>in</strong>g to make its debut<br />

but, <strong>in</strong> my op<strong>in</strong>ion, it will very soon come to<br />

saturation po<strong>in</strong>t <strong>in</strong> the major cities.<br />

Another <strong>in</strong>terest<strong>in</strong>g and grow<strong>in</strong>g concept is<br />

Class’Croute. Started 25 years ago, Class’Croute<br />

addresses the restaurant market <strong>in</strong> major bus<strong>in</strong>ess<br />

parks and offices. The restaurants provide<br />

breakfast, lunch and an afternoon snack from<br />

Monday to Friday and are closed <strong>in</strong> the even<strong>in</strong>g.<br />

One of their mottos is ‘Good food is not a luxury’.<br />

To summarise, I th<strong>in</strong>k <strong>in</strong> <strong>2015</strong> <strong>in</strong> France,<br />

these trends will cont<strong>in</strong>ue. Through food,<br />

customers will look for different experiences,<br />

new flavours and new textures. While eat<strong>in</strong>g,<br />

customers want to travel and want to experience<br />

go<strong>in</strong>g back <strong>in</strong> time to see old traditions. In<br />

the current market, restaurants offer<strong>in</strong>g<br />

exotic, authentic and quality cuis<strong>in</strong>e with good<br />

value for money will be the w<strong>in</strong>ners.<br />

It was Mark Twa<strong>in</strong> who, when he read of<br />

his ‘death’, remarked, “The reports of my<br />

death are greatly exaggerated.” It is the same<br />

with French gastronomy. It will never die, as it<br />

means so much <strong>in</strong> everyday life. It will have its<br />

challenges but it will stay true to its roots, its<br />

beliefs, the tastes that have made French food<br />

stand apart for many decades and evolve.<br />

French cook<strong>in</strong>g does not need to change.<br />

“<br />

It is not about clever ideas and<br />

<strong>in</strong>novation but about real food that<br />

has exceptional taste. All we need<br />

to improve <strong>in</strong> France is the concept<br />

of service with a smile<br />

”<br />

epmagaz<strong>in</strong>e.co.uk | 27

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