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EP Business in Hospitality Issue 53 - April 2015

EP magazine provides a reference point for executives on topical issues which may impact business growth, industry structure, professional and skill development, and broader economic and political changes. The magazine reports on all sectors of the industry, including hotels, restaurants, events and foodservice (contract catering).

EP magazine provides a reference point for executives on topical issues which may impact business growth, industry structure, professional and skill development, and broader economic and political changes. The magazine reports on all sectors of the industry, including hotels, restaurants, events and foodservice (contract catering).

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e t eect | Management<br />

STOP THE WORLD,<br />

I WANT TO GET OFF!<br />

Executives today have less time to th<strong>in</strong>k<br />

and reflect. Life will only get faster, so<br />

do work<strong>in</strong>g habits need to change?<br />

It is strange to th<strong>in</strong>k back to the days<br />

before the <strong>in</strong>ternet of real post and<br />

secretaries greet<strong>in</strong>g you on your return<br />

from a meet<strong>in</strong>g with telephone messages.<br />

It seems qua<strong>in</strong>t and almost another world.<br />

Today, emails start arriv<strong>in</strong>g at 6am, texts<br />

from about 6.30am and it all seems to go on<br />

until about 9pm. Everyone has direct access<br />

to almost any <strong>in</strong>dividual through email,<br />

mobile, L<strong>in</strong>kedIn, Facebook and Twitter.<br />

Communication is constant and time to<br />

just stop and th<strong>in</strong>k is almost non-existent.<br />

In some ways, it is impressive just how<br />

everyone has adapted to the high speed of<br />

modern life, but no one seems to have time<br />

to just stop and th<strong>in</strong>k or reflect. There<br />

surely needs to be a better balance?<br />

Add <strong>in</strong> a few other facts:<br />

The average work<strong>in</strong>g days has <strong>in</strong>creased<br />

by 15% <strong>in</strong> the last decade;<br />

Executives read 30% more data each day;<br />

The time available to make a decision has<br />

dropped by 45%.<br />

The f<strong>in</strong>d<strong>in</strong>gs of a survey of nearly 550<br />

adults aged 25-plus highlights the extent to<br />

which people are struggl<strong>in</strong>g to juggle work<br />

commitments with the demands of family<br />

and keep<strong>in</strong>g up with friends. The report,<br />

called Life <strong>in</strong> the Fast Lane, found:<br />

61% of adults only spend between 15<br />

and 30 m<strong>in</strong>utes eat<strong>in</strong>g their even<strong>in</strong>g meal;<br />

Almost 80% admit to excessive alcohol<br />

consumption;<br />

85% of adults suffer <strong>in</strong>digestion and<br />

62% have a reduced <strong>in</strong>terest <strong>in</strong> sex;<br />

One <strong>in</strong> five admits tak<strong>in</strong>g work home to<br />

“<br />

Life is bound to get even<br />

faster, so the challenge is<br />

to steal time dur<strong>in</strong>g the<br />

day to just reflect<br />

”<br />

f<strong>in</strong>ish over the weekend, while half of all<br />

respondents reported feel<strong>in</strong>g stressed at<br />

the weekend at least once a month;<br />

Almost three-quarters said they would put<br />

the phone down rather than wait on hold,<br />

while 84% admitted to sav<strong>in</strong>g a few<br />

seconds by walk<strong>in</strong>g on mov<strong>in</strong>g escalators;<br />

More than half of respondents admitted<br />

to pass<strong>in</strong>g through traffic lights on red,<br />

while 58% confess to us<strong>in</strong>g their car for<br />

short journeys rather than walk;<br />

Nearly six out of ten people said they felt<br />

they were ‘miss<strong>in</strong>g out’ on someth<strong>in</strong>g but<br />

did not know what.<br />

Those are all the negatives, but<br />

thankfully there are great positives too:<br />

There is a greater flow of management<br />

<strong>in</strong>formation;<br />

The world is open and transparent;<br />

People can work almost anywhere <strong>in</strong> the<br />

world and be accessible;<br />

The world is closer and more accessible;<br />

Standards are improv<strong>in</strong>g;<br />

People are more open-m<strong>in</strong>ded.<br />

The real challenge is to ensure we have<br />

time to stop and th<strong>in</strong>k, and the answer lies<br />

<strong>in</strong> our own approach and discipl<strong>in</strong>e. Life is<br />

bound to get even faster, so the challenge<br />

is to steal time dur<strong>in</strong>g the day to just reflect.<br />

It is often said that younger people<br />

use less imag<strong>in</strong>ation than <strong>in</strong> the old days.<br />

Maybe so, but <strong>in</strong> the old days we all had<br />

more time to th<strong>in</strong>k and solve problems,<br />

so maybe the answer lies <strong>in</strong> how time is<br />

managed – to help coach people to f<strong>in</strong>d<br />

solutions rather than just react.<br />

Th<strong>in</strong>kstockphotos.com<br />

6 | <strong>EP</strong> Magaz<strong>in</strong>e | <strong>April</strong> <strong>2015</strong>

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