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Full Circle

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Q&A<br />

* Which package is the command<br />

'cd' in?<br />

http://goo.gl/zfrmXi<br />

* How do I run a sudo command<br />

needing password input in the<br />

background?<br />

http://goo.gl/a3OPnq<br />

* I have a file named "-t". How to<br />

remove it?<br />

http://goo.gl/vfjoL7<br />

* Why won't this script run on<br />

startup?<br />

http://goo.gl/mn3ezn<br />

* How to add accents, etc, to<br />

letters using the "English (UK)"<br />

input source?<br />

http://goo.gl/sLCmkM<br />

TIPS AND TECHNIQUES<br />

Information, Please<br />

Activity in the Ubuntu Forums<br />

has dropped by half over the<br />

past few years, which is probably a<br />

good thing, since it means that<br />

fewer people need help.<br />

However, I have noticed that a<br />

lot of the people who ask for help<br />

provide about 1 0 per cent of the<br />

information that anyone would<br />

need to help them. At the risk of<br />

repeating myself, I would like to<br />

make some suggestions.<br />

It's almost always relevant to<br />

tell people what version of Linux<br />

you are using. For example,<br />

"Xubuntu 1 5.1 0 64-bit". There's no<br />

single way to get this information<br />

which works across various<br />

versions of Linux, so you should<br />

write it down when you download<br />

it – if there is any chance you will<br />

forget.<br />

It is often relevant to tell<br />

people about your computer. In<br />

order of relevance: memory, video<br />

adapter, CPU, and hard disk size<br />

and layout. And sometimes, the<br />

Wi-Fi adapter or audio device. My<br />

favorite program for getting this<br />

information is lshw, which can<br />

provide nicely formatted details<br />

about your system:<br />

cd Desktop<br />

sudo lshw -html ><br />

myconfig.htm<br />

Identify the application, if you<br />

have a question about it. It's not<br />

"my backup program," it's "rsync".<br />

(Or whatever.)<br />

If you have a question that<br />

involves a website, identify it. "I<br />

have a problem playing video<br />

1 5601 5647 on vimeo.com" is a lot<br />

more useful than "I have a problem<br />

playing online videos".<br />

If you get an error message, the<br />

exact message is obviously<br />

relevant. If you can't record it any<br />

other way, take a picture with your<br />

cellphone.<br />

Then there's one more step: put<br />

the organized data into Google! My<br />

best Google queries have used<br />

four words, but you need to think<br />

about what four words are most<br />

relevant. My personal experience is<br />

that I almost always find the<br />

answer, so I don't need to ask a<br />

question.<br />

Gord had a long career in the<br />

computer industry, then retired for<br />

several years. More recently, he<br />

somehow found himself "The IT Guy"<br />

at a 1 5-person accounting firm in<br />

downtown Toronto.<br />

full circle magazine #1 08 49 contents ^

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