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Dissertation

A self-devised dissertation and final year project focused on providing a personalised beauty platform for women over 45.

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[Fig 68] Deathtoknocko (2001). [Fig 17] Black and White Marble (2016).<br />

[Fig 18] Internet Dream (1994).<br />

[Fig 19] Substrat 34 I (2007).<br />

The dawn of the digital age has not only driven online and mobile<br />

shopping, but it has also driven a new age of consumer needs and<br />

expectations. Born out of a lifestyle saturated by technology, ‘Generation<br />

Impatient’ presents retail brands with many new challenges. A recent<br />

survey found that Brits as a whole “have become more impatient in the<br />

last five years” and a third claimed to have “no patience at all” (Stylist.<br />

2015). This growing wave of impatience has significant implications when<br />

it comes to brand-consumer relationships; resulting in dynamic changes<br />

around the increasingly technological interface between consumers and<br />

brands. Not only does consumer impatient drive outside-the-box thinking<br />

in terms of quick and engaging marketing strategies, but it also forces<br />

changes within the retail environment. Brands need to enhance their instore<br />

experiences in order to attract the impatient consumer; this is where<br />

blended offline and online retail environments can help brands generate<br />

real, engaging experiences and create stories.<br />

[Fig 20] Poemfield No. 1 (1967). [Fig 21] Loading (2007).<br />

22

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