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2017 January February Marina World

The magazine for the marina industry

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MARINA FOCUS<br />

to be successful – particularly those<br />

in Italy – they must collaborate. He<br />

believes Italian marinas can gain more<br />

visibility and increase in value if they<br />

merge services. In his words: “Ports<br />

in the future must have quality – and<br />

they must be part of a network.” The<br />

relationship between the authorities<br />

and marinas is also important;<br />

<strong>Marina</strong> Cala de’ Medici takes pride<br />

in opening dialogue between ports<br />

and government on legislative and<br />

fundamental aspects affecting port<br />

management.<br />

Award-winning facilities<br />

The marina’s extensive services and<br />

facilities have been recognised by the<br />

MaRINA Excellence classification from<br />

Registro Italiano Navale, receiving five<br />

‘wheels’ – equivalent to five stars for<br />

hotels. It shares this certificate with just<br />

one other marina in Italy, Porto Lotti in<br />

La Spezia (see <strong>Marina</strong> <strong>World</strong> Nov/Dec<br />

2016). It has also been awarded the ’24<br />

Plus’ classification from MaRINA for the<br />

services it provides to superyachts and<br />

megayachts.<br />

Facilities include a 3,000m²<br />

(32,292ft²) shopping village inside<br />

the port, containing a large variety of<br />

shops, restaurants, bars, a gym and<br />

newly-opened spa, a yacht club and a<br />

shipyard. <strong>Marina</strong> staff take protection<br />

and security seriously: an internal<br />

elbow-shaped seawall protects the port,<br />

staff help visitors moor promptly around<br />

the clock, while security guards man<br />

the port area on a 24-hour basis and<br />

32 latest-generation security cameras<br />

monitor the entrances, steps and jetties.<br />

At the entrance to the port, on the<br />

lee breakwater, there is a fuel station<br />

providing unleaded petrol and diesel<br />

every day. Dockside pedestals provide<br />

two-phase and three-phase electricity<br />

along with drinking and non-potable<br />

water.<br />

For sports fans, the marina will soon<br />

open an area dedicated to sports,<br />

offering lessons and practice in sailing,<br />

diving, windsurfing and kitesurfing.<br />

Additional services provided include<br />

a laundry, internal and external<br />

boat cleaning, checking of tops and<br />

fenders, mooring, staircase cleaning,<br />

underwater works, storage and porter<br />

services, maintenance box building,<br />

electrical and mechanical assistance,<br />

routine maintenance, lift service, sale of<br />

outboard motors, insurance, ship’s logs,<br />

on-board sail service and more.<br />

The marina continually strives to<br />

improve the service it offers. Work has<br />

recently begun on a new area, which<br />

will provide a laundry space and a<br />

comfortable waiting room, with hot<br />

beverage and snack vending machines.<br />

It has also started revamping its<br />

existing lodging<br />

facilities, with<br />

plans for<br />

seven more.<br />

These modern,<br />

well-equipped<br />

lodges will<br />

welcome guests<br />

arriving on foot,<br />

not just those<br />

who moor up at<br />

the marina. The<br />

lodges currently<br />

in place<br />

include a loft<br />

with five beds<br />

and two small<br />

two-bedroom<br />

apartments.<br />

These can be rented on a short or<br />

long-term basis and include the use of<br />

most marina services. A shuttle service<br />

between the airport and marina is<br />

available on request.<br />

Modern mooring<br />

The marina has recently launched a<br />

new Internet portal and associated app<br />

designed to speed up service for both<br />

visitors and permanent residents. The<br />

portal is divided into the sections of<br />

the port – shopping village, yacht club<br />

and shipyard – allowing news to be<br />

communicated quickly. It allows visitors<br />

to book mooring, on-board services,<br />

electric cars and tables at participating<br />

restaurants from the comfort of their<br />

computers. It also provides updates on<br />

weather conditions in real-time, utilising<br />

images transmitted by a webcam,<br />

with sea and wind forecasts provided<br />

by the Lamma Service. Users are not<br />

restricted to the computer; a dedicated<br />

<strong>Marina</strong> Cala de’ Medici app, offering<br />

the same service as the portal, is<br />

available on the Google Play and Apple<br />

app stores. Users of the app can even<br />

request the services of mechanics or<br />

cleaners from the marina’s port service.<br />

One section of the portal is reserved<br />

specifically for members. It can<br />

be accessed via a members-only<br />

restricted area and allows users to<br />

view information about their accounts<br />

and report any problems related to<br />

their berths. Through this, each job<br />

performed by employees of the marina<br />

can be monitored or assessed by its<br />

members.<br />

The app is currently only in the Italian<br />

language, but a spokesperson said an<br />

English version would soon be rolled<br />

out.<br />

Clean, modern facilities enhance comfort<br />

for berth holders and crew members.<br />

www.marinaworld.com - <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 29

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