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MARINA FOCUS<br />
to be successful – particularly those<br />
in Italy – they must collaborate. He<br />
believes Italian marinas can gain more<br />
visibility and increase in value if they<br />
merge services. In his words: “Ports<br />
in the future must have quality – and<br />
they must be part of a network.” The<br />
relationship between the authorities<br />
and marinas is also important;<br />
<strong>Marina</strong> Cala de’ Medici takes pride<br />
in opening dialogue between ports<br />
and government on legislative and<br />
fundamental aspects affecting port<br />
management.<br />
Award-winning facilities<br />
The marina’s extensive services and<br />
facilities have been recognised by the<br />
MaRINA Excellence classification from<br />
Registro Italiano Navale, receiving five<br />
‘wheels’ – equivalent to five stars for<br />
hotels. It shares this certificate with just<br />
one other marina in Italy, Porto Lotti in<br />
La Spezia (see <strong>Marina</strong> <strong>World</strong> Nov/Dec<br />
2016). It has also been awarded the ’24<br />
Plus’ classification from MaRINA for the<br />
services it provides to superyachts and<br />
megayachts.<br />
Facilities include a 3,000m²<br />
(32,292ft²) shopping village inside<br />
the port, containing a large variety of<br />
shops, restaurants, bars, a gym and<br />
newly-opened spa, a yacht club and a<br />
shipyard. <strong>Marina</strong> staff take protection<br />
and security seriously: an internal<br />
elbow-shaped seawall protects the port,<br />
staff help visitors moor promptly around<br />
the clock, while security guards man<br />
the port area on a 24-hour basis and<br />
32 latest-generation security cameras<br />
monitor the entrances, steps and jetties.<br />
At the entrance to the port, on the<br />
lee breakwater, there is a fuel station<br />
providing unleaded petrol and diesel<br />
every day. Dockside pedestals provide<br />
two-phase and three-phase electricity<br />
along with drinking and non-potable<br />
water.<br />
For sports fans, the marina will soon<br />
open an area dedicated to sports,<br />
offering lessons and practice in sailing,<br />
diving, windsurfing and kitesurfing.<br />
Additional services provided include<br />
a laundry, internal and external<br />
boat cleaning, checking of tops and<br />
fenders, mooring, staircase cleaning,<br />
underwater works, storage and porter<br />
services, maintenance box building,<br />
electrical and mechanical assistance,<br />
routine maintenance, lift service, sale of<br />
outboard motors, insurance, ship’s logs,<br />
on-board sail service and more.<br />
The marina continually strives to<br />
improve the service it offers. Work has<br />
recently begun on a new area, which<br />
will provide a laundry space and a<br />
comfortable waiting room, with hot<br />
beverage and snack vending machines.<br />
It has also started revamping its<br />
existing lodging<br />
facilities, with<br />
plans for<br />
seven more.<br />
These modern,<br />
well-equipped<br />
lodges will<br />
welcome guests<br />
arriving on foot,<br />
not just those<br />
who moor up at<br />
the marina. The<br />
lodges currently<br />
in place<br />
include a loft<br />
with five beds<br />
and two small<br />
two-bedroom<br />
apartments.<br />
These can be rented on a short or<br />
long-term basis and include the use of<br />
most marina services. A shuttle service<br />
between the airport and marina is<br />
available on request.<br />
Modern mooring<br />
The marina has recently launched a<br />
new Internet portal and associated app<br />
designed to speed up service for both<br />
visitors and permanent residents. The<br />
portal is divided into the sections of<br />
the port – shopping village, yacht club<br />
and shipyard – allowing news to be<br />
communicated quickly. It allows visitors<br />
to book mooring, on-board services,<br />
electric cars and tables at participating<br />
restaurants from the comfort of their<br />
computers. It also provides updates on<br />
weather conditions in real-time, utilising<br />
images transmitted by a webcam,<br />
with sea and wind forecasts provided<br />
by the Lamma Service. Users are not<br />
restricted to the computer; a dedicated<br />
<strong>Marina</strong> Cala de’ Medici app, offering<br />
the same service as the portal, is<br />
available on the Google Play and Apple<br />
app stores. Users of the app can even<br />
request the services of mechanics or<br />
cleaners from the marina’s port service.<br />
One section of the portal is reserved<br />
specifically for members. It can<br />
be accessed via a members-only<br />
restricted area and allows users to<br />
view information about their accounts<br />
and report any problems related to<br />
their berths. Through this, each job<br />
performed by employees of the marina<br />
can be monitored or assessed by its<br />
members.<br />
The app is currently only in the Italian<br />
language, but a spokesperson said an<br />
English version would soon be rolled<br />
out.<br />
Clean, modern facilities enhance comfort<br />
for berth holders and crew members.<br />
www.marinaworld.com - <strong>January</strong>/<strong>February</strong> <strong>2017</strong> 29