CONVERGENCE JAN-FEB2017

What's
C onverging
Malaysia Airports bags
International Award
for Quality Management
ESQR CEO Dr A. Arista (left) with Malaysia Airports' Corporate Quality Management Senior Manager, Shariffah Monaliza Syed Lope Ariffin
and Business Support Services Manager, Puteri Nor Shatirah Mohd Zabri
Malaysia Airports’ outstanding success in quality management
was rewarded for the second time when it bagged the
European Society of Quality Research (ESQR) Quality Choice
Prize 2016 on December 12 in Berlin.
EQSR CEO Dr A. Arista presented the Quality Choice Prize
2016 to Malaysia Airports Corporate Quality Management
Senior Manager, Shariffah Monaliza Syed Lope Ariffin in a
Gala Dinner Award ceremony held at Grand Hyatt Berlin,
Germany, which was also attended by quality management
experts from all over the world.
Malaysia Airports Managing Director, Datuk Badlisham
Ghazali said, "To receive international recognition on
quality management system is an acknowledgement of
our relentless effort and continuous initiatives to improve
our businesses, especially in providing the best possible
services to our customers.
"It is also a result of all stakeholders putting forth their best
effort in a spirit of continuous improvement. While this is
an achievement to be proud of, we take it as a challenge as
well to push further towards quality management excellence
at all our airports."
The annual recognition programme by ESQR recognises and
highlights outstanding business results, best practices, quality
awareness and achievements by companies in regional and
global markets.
Based in Lausanne, Switzerland, ESQR handles strategic
questions in quality management as well as promotes Quality
Culture and continuous improvement in quality through
their annual conventions, which serves as a global forum to
perfect quality management techniques.
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