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NDHI<br />

NAT IONAL DIALOGUE FOR<br />

Healthcare Innovation<br />

Care Improvement with<br />

Medicity ® Services<br />

Organization Overview<br />

• Aetna is committed to providing individuals, employers,<br />

health care professionals, producers and others<br />

with innovative benefits, products, and services<br />

• Medicity, an Aetna company, is a leading provider<br />

of network-enabled population health, connecting<br />

thousands of facilities through over 100 health information<br />

networks and processing 5 billion clinical<br />

transactions per year<br />

Background<br />

As healthcare organizations shift their focus to population<br />

health management, providers are becoming<br />

more responsible in overseeing the total spectrum<br />

of a patient’s care, regardless of where the patient<br />

chooses to receive his or her care. However, research<br />

shows that a large portion of patient care moves out<br />

of network, which hinders providers’ ability to improve<br />

outcomes and also increases costs.<br />

Medicity offers a range of health management solutions<br />

that are designed for the evolving healthcare landscape.<br />

These services improve data access and sharing<br />

across care settings, enable patient monitoring, and<br />

offer analytics for clinical and operational efficiency.<br />

Two products focused on improving care coordination<br />

and network utilization are:<br />

• SmartNetworks<br />

• CareTransitions<br />

Product Details<br />

SmartNetworks<br />

SmartNetworks is a robust web-based application that<br />

uses data analytics and powerful visualization to give<br />

providers insight into referral activities. With the analytic<br />

pathways offered by the application, providers can:<br />

• Track and monitor the causes of out-of-network<br />

care (“leakage”)<br />

• Understand which clinicians are sending patients<br />

out of network and where those patients are going<br />

• Identify opportunities to improve in-network care<br />

coordination, offer services, and reduce costs<br />

CareTransitions<br />

CareTransitions is a cloud-based tool that gives healthcare<br />

organizations a simple way to track, follow up, and<br />

improve on transitions in care. This is accomplished<br />

by integrating patients’ clinical data with longitudinal<br />

patient data about admissions, discharges, and transfers.<br />

Key features include:<br />

• Network Management & Smart Templates:<br />

Enables referral coordinators to create rules and<br />

preferences for network usage, in order to match<br />

patients with the right care providers<br />

An Initiative of the<br />

45 |<br />

Care Improvement with Medicity ® Services

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