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NDHI<br />

NAT IONAL DIALOGUE FOR<br />

Healthcare Innovation<br />

Marshfield Dental Initiative<br />

Organization Overview<br />

• Marshfield Clinic Health System is a not-for-profit<br />

healthcare system with over 50 care locations, an<br />

expansive medical group practice, an ambulatory<br />

footprint, and a health plan<br />

• The health system covers the entire spectrum of care<br />

from wellness to end of life care, with an emphasis<br />

on efficient and effective patient-centered care in<br />

both public and commercial markets<br />

Background<br />

Studies have shown that dental care is closely linked<br />

to broader physical health, affecting diabetes, heart<br />

disease, systemic infection, and pregnancy outcomes.<br />

Further, individuals who have significant oral health<br />

disease and cannot obtain dental care experience<br />

increased difficulty in finding gainful employment and in<br />

job progression. In 2000, the Surgeon General released<br />

a report detailing disparities in access to oral health<br />

services among the poor and called for integration of<br />

dental and medical health.<br />

The Marshfield Clinic responded by partnering with the<br />

Family Health Center, a federally-funded community<br />

health center, to launch the Marshfield Dental Initiative<br />

in 2002. This program enables both partner organizations<br />

to better address comorbid conditions, increase<br />

community health, and improve the employability and<br />

productivity of the low-income population. Over 90% of<br />

services are provided to individuals at or below 200%<br />

of the federal poverty level.<br />

Program Details<br />

The Dental Initiative not only increases access to dental<br />

care, but also integrates medicine and dentistry to<br />

provide a holistic care experience to patients.<br />

Key aspects of the program include:<br />

• Formation of a group practice model to share<br />

expertise and improve quality<br />

• Development of an integrated dental and medical<br />

electronic health record, enabling coordinated<br />

treatment for patients with complex conditions<br />

• Establishment of an Advanced Education in General<br />

Dentistry program to train dental residents in integrated<br />

EHR and bi-directional management of oral<br />

health and chronic health conditions<br />

• Creation of a dedicated training space, training<br />

room, and classroom for training dental students<br />

• Development of decision support that allows<br />

physicians to differentiate patients based on their<br />

dental help-seeking behavior, in order to facilitate<br />

counseling and referrals for dental services<br />

Value Delivered<br />

The Marshfield Clinic Dental Initiative has improved<br />

the overall healthcare system by providing significant<br />

clinical and economic value to patients and communities:<br />

• Established 10 dental centers, with 45 dentists,<br />

3 oral surgeons and 41 hygienists, and provided<br />

dental services to over 127,000 patients from all<br />

72 counties in the state<br />

An Initiative of the<br />

75 |<br />

Marshfield Dental Initiative

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