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NDHI<br />

NAT IONAL DIALOGUE FOR<br />

Healthcare Innovation<br />

OutcomesMTM<br />

Organization Overview<br />

• Cardinal Health is a global, integrated healthcare<br />

services and products company<br />

• The company offers cost-effective solutions to<br />

enhance supply chain efficiency, connecting stakeholders<br />

across the care continuum<br />

• OutcomesMTM, a Cardinal Health company, leads<br />

the nation in the design and implementation of<br />

Medication Therapy Management (MTM) programs<br />

Background<br />

In the United States, costs from medication-related<br />

problems are as high as $300 billion annually. Better<br />

medication use means lower use of unnecessary<br />

healthcare services and healthier patients.<br />

OutcomesMTM was founded in 1999 by a group of<br />

pharmacists and businesspeople who had a vision for<br />

delivering better health via a readily accessible and<br />

widely trusted healthcare professional — the local<br />

pharmacist. They wanted to empower pharmacists to<br />

use their clinical expertise to improve MTM and overall<br />

quality of life for patients, in a way that helped them<br />

earn money and support their business.<br />

Since then, MTM has become widely adopted by insurers<br />

and associated pharmacies across the US to reduce<br />

adverse events and help patients achieve the best<br />

outcomes for medication therapies. OutcomesMTM<br />

offers a systematic, multi-channel approach to MTM,<br />

enabling local pharmacists to become knowledgeable<br />

health care providers and care partners for patients.<br />

Service Details<br />

OutcomesMTM connects Medicare, Medicaid, commercial<br />

health plans, employers, and other healthcare<br />

payers with a national network of 100,000 local chain,<br />

independent, and health-system pharmacy providers to<br />

provide MTM services. Clients can implement existing<br />

programs offered by OutcomesMTM or partner with<br />

the company to design and pilot new services.<br />

The objectives of OutcomesMTM’s services are to:<br />

1. Help patients to get better results from their<br />

medications<br />

2. Avoid unnecessary medication and healthcare costs<br />

3. Achieve better health<br />

OutcomesMTM serves patients across the US with its<br />

wide network of community pharmacists:<br />

• OutcomesMTM covers 5 million-plus members for<br />

over 40 healthcare payers in all 50 states, Washington<br />

D.C. and Puerto Rico<br />

• More than 100,000 pharmacists have completed<br />

training and ~61,000 pharmacies are contracted<br />

with OutcomesMTM<br />

• Although services span a wide array of conditions, a<br />

few common focus areas include diabetes, asthma,<br />

and high cholesterol<br />

The service also provides plan sponsors with estimated<br />

avoided costs and return on investment, using its Actuarial<br />

Investment Model (AIM). Each OutcomesMTM claim<br />

An Initiative of the<br />

61 |<br />

OutcomesMTM

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