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BizBahrain April 2016

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Banking & Finance<br />

Changing Patterns in<br />

Consumer Spending<br />

Mazin Khoury<br />

CEO, American Express Middle East<br />

Despite economic uncertainties in the<br />

region, it appears there was little slow<br />

down in consumer spending in Bahrain in<br />

2015. The American Express Middle East<br />

Spending Survey which was conducted by<br />

GfK and involved high income households<br />

in the UAE, Oman, Bahrain, Qatar and<br />

Kuwait also revealed a noticeable shift<br />

in spending habits with many focusing<br />

more on the necessities of life. 68% said<br />

they spent more on transport while 62%<br />

allocated more to eating and drinking at<br />

home, and 55% spent less on dining out.<br />

Innovative MasterCard<br />

solution minimizes fraud and<br />

false payment declines<br />

MasterCard launched the IQ Series<br />

at its Global Risk Leadership<br />

Conference in Dubai. designed to harness<br />

real-time insights and intelligence.<br />

The suite of solutions empower card<br />

issuers and merchants to authorize<br />

transactions with increased accuracy and<br />

limit fraudulent activity. The solution is<br />

now available to financial institutions,<br />

businesses and merchants across the<br />

Middle East and Africa.<br />

The initial two products developed<br />

under the series – Authorization IQ and<br />

Assurance IQ – are aimed at optimizing<br />

These shifting patterns also impacted<br />

the amount respondents contributed<br />

towards their savings and pensions with<br />

43% cutting back in this area, and a further<br />

68% indicated they spent more on rent.<br />

Mazin Khoury, Chief Executive Officer,<br />

American Express Middle East pointed<br />

out, “It is evident that people are spending<br />

more cautiously and are focusing on<br />

essentials,” he continued.<br />

Bahraini residents still have room for<br />

luxury spending but still some way behind<br />

Qatar, the region’s highest spenders, where<br />

the monthly average spend on luxury is<br />

more than $4,000.<br />

Holidays rank as the number one<br />

category for luxury spending in Bahrain.<br />

For nearly a quarter of residents (23%), this<br />

is the priority area in <strong>2016</strong> with a further<br />

fifth (19%) planning to spend their money<br />

on fine dining.<br />

Mr Khoury added: “American Express<br />

has been in the Middle East for over 50<br />

years and throughout this time we have<br />

helped our Cardmembers manage their<br />

finances through the ups and downs of<br />

economic change. Whether they use their<br />

cards to pay for their weekly shopping or<br />

a holiday, they have confidence knowing<br />

that our organisation is behind them<br />

providing them with world class benefits,<br />

customer service and security.”<br />

the payment authentication process,<br />

leading to fewer declines in legitimate<br />

transactions and creating more stable<br />

revenues for issuers and merchants.<br />

Authorization IQ provides card issuers<br />

with relative behavioural insights on<br />

spending, such as total spending on<br />

an account compared to others in the<br />

country, spending in a particular segment,<br />

and frequency of card usage compared<br />

over an extended period of time.<br />

Assurance IQ enables the distribution<br />

of positive e-commerce data indicators<br />

between stakeholders. A balanced<br />

reputation assessment is achieved<br />

considering not only transactional risk<br />

indicators but also positive indicators<br />

better determining the authenticity of a<br />

transaction.<br />

Both products supplement the need<br />

for a robust enhanced data exchange<br />

network between financial institutions,<br />

merchants, and issuers to understand the<br />

digital footprint and behaviour of accounts<br />

better.<br />

Trust Insurance<br />

Management approved as<br />

Lloyd’s Coverholder<br />

Kamal Tabaja<br />

CEO, Trust Insurance Management<br />

Trust Re subsidiary, Trust Insurance<br />

Management W.L.L. has been approved<br />

as a Lloyd’s Coverholder. This allows Trust<br />

Insurance Management to write business<br />

in the more than 200 countries in which<br />

Lloyd’s operates, both on an insurance<br />

and reinsurance basis. As Trust Insurance<br />

Management is writing on behalf of<br />

Lloyd’s syndicates, the capital is rated A+<br />

by S&P, A by AM Best, AA- by Fitch and is<br />

backed by the Lloyd’s central fund.<br />

Additionally, Trust Insurance<br />

Management has entered into an<br />

agreement with Novae Syndicate 2007 at<br />

Lloyd’s. The agreement covers Property,<br />

Energy, Liability and Political Violence<br />

business; there is a view to developing<br />

other lines of business in the future.<br />

Commenting on the announcement,<br />

Trust Re’s Executive Council said “On<br />

behalf of Trust Re, we are very excited<br />

about this latest development, Trust<br />

Insurance Management, which will bring<br />

added value through diversification,<br />

to our business partners. Leading TIM<br />

will be Kamal Tabaja, in whom we have<br />

every confidence to drive the team and to<br />

achieve the strategic targets as set out in<br />

the business plan”.<br />

Kamal Tabaja, CEO Trust Insurance<br />

Management, said “On behalf of Trust<br />

Insurance Management, we are confident<br />

that the value-added services offered,<br />

combined with established expertise<br />

from both Trust Re and our underwriting<br />

partners, provides us with a firm base for<br />

the starting point of this new MGA. We<br />

very much look forward to a profitable and<br />

rewarding first year of operations”.<br />

May <strong>2016</strong><br />

61

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