BizBahrain April 2016

Highlights | Telecom
Batelco Welcomed to
World Teleport Association
Adel Al-Daylami
Chief Global Officer, Batelco
Batelco, the region’s prime teleport
services provider, has been welcomed
by The World Teleport Association
(WTA) as an Industry Patron Member.
The support of Industry Patrons such as
Batelco makes possible WTA’s research,
publishing and cooperative development
programmes. Batelco also recognizes that
the satellite industry is a key catalyst for
the Bahraini economy, as it services a
number of verticals including maritime,
oil and gas, enterprise and broadcast.
Cloud Productivity Solution
for SMEs
Mike Stanford
Chief Marketing Officer, Batelco
Batelco is enhancing its Cloud
Solutions portfolio by introducing a
Cloud Productivity Solution for the SME
segment. The productivity solution has
been developed to help small and medium
enterprises enhance their productivity
and efficiency by providing them with a
complete set of cloud-based applications
to run and automate their operations.
These sophisticated applications were
previously restricted to large enterprises
due to the high cost and skills required to
maintain them.
Batelco, the Middle East’s prime
teleport services provider, provides
world-class teleport services to satellite
operators. Batelco’s teleport boasts a
30,000 square metres of operational
area with partners gaining access to
the telecom’s MPLS, SDH national,
international networks and Internet
uplinks. The teleport presents an
optimum choice for satellite and VSAT
operators around the globe as it can run
any application on any topology.
Batelco’s diverse and resilient facility
also features seamless integration with
terrestrial networks and provides full
support for satellite and VSAT operators
to streamline their operations efficiently.
Batelco encourages these operators to
diversify their service offerings, as the
teleport allows them the ability to offer
more services to end-users.
Batelco Chief Global Officer Adel
Al-Daylami said, “This prestigious
membership is testament to Batelco’s
reliable connectivity and bespoke
solutions provided to the satellite and
VSAT operators.”
Batelco’s Cloud Productivity Solution
for SME’s is an all-in-one product that is
easily accessible from anywhere at any
time, with prices in line with the budget
of an SME business. The solution features
a number of productivity and efficiency
enhancing tools such as: Customer
Relationship Management; Accounting
& Inventory; Resource Management
solutions, plus more. Additionally, Batelco
has a team of technical experts offering
consultation services for business
customers, and experts are available to
customise innovative solutions for each
business.
As the innovation driver in Bahrain,
Batelco was the first in the Kingdom to
launch a series of Cloud-based services.
Batelco Chief Marketing Officer
Mike Stanford said, “Our customers look
for cloud solutions that are flexible and
scalable that will enable them to better
manage their operational costs. We are
committed to enabling our customers to
accelerate their digital transformation
while reducing their costs and enhancing
their operations and we believe that the
Cloud Productivity solutions will support
our efforts.”
Customers Alert to
Fraudulent Calls
Batelco has issued a warning to
customers to be on the alert for
fraudulent calls informing them that
they have won a large sum of money.
The calls are being generated from a
variety of Bahrain and international
mobile numbers and a number of
Batelco’s customers have been in touch
with the company to enquire about the
validity of the information.
“A number of our customers
have received calls with the callers
claiming to be Batelco management,
and advising our customers that they
have won a cash prize. Furthermore,
the callers are requesting personal
information such as name, bank
account details and CPR numbers to
arrange payment of the money,” said
Batelco’s Chief Marketing Officer
Mike Stanford. We strongly advise our
customers that these are fraudulent
calls. Batelco will never ask for bank
account details, passwords or any
personal details of this nature.
“Typically these messages ask
for information about customers’
user names and passwords but these
recent messages try to attract people
by the promise of a big cash prize. We
advise anyone who receives such calls
to either ignore them or report the
incident to our 196 Helpdesk.”
Batelco always uses a professional
process to contact its customers to
inform them when they have won
a prize and the customer would
always be invited to Batelco’s Hamala
Headquarters or a Batelco Retail Shop
to collect any prize in person.
64 May 2016