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QHA Review - September 2017

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The Hon. Yvette D’Ath<br />

MP ATTORNEY GENERAL<br />

GAMBLING COMMUNITY BENEFIT FUND UPDATE<br />

Round 94 of the Gambling Community Benefit Fund<br />

(GCBF) closed on 31 August. I look forward to making<br />

announcements for successful grants at a later date.<br />

This round, we’ve received grant applications<br />

from sports clubs, schools, emergency services<br />

organisations and other community groups.<br />

The Queensland Government is proud to support<br />

dedicated community groups by ensuring they have<br />

the funds needed for projects that may have otherwise<br />

been out of reach.<br />

Keep an eye on the Office of Liquor and Gaming<br />

Regulation Facebook and Twitter pages or the<br />

Department of Justice and Attorney-General website<br />

to find out when round 95 is open.<br />

RESPONSIBLE GAMBLING AWARENESS WEEK<br />

Following on from this year’s successful Responsible<br />

Gambling Awareness Week (RGAW), I urge gambling<br />

providers to continue to promote responsible gambling<br />

and encourage gamblers to stay within their limits<br />

year-round.<br />

RGAW <strong>2017</strong> was held in Queensland from 24-30 July<br />

and this year’s theme was ‘Is your gambling getting<br />

out of hand? Think of your family’. I would like to thank<br />

all of the hotels and staff who contributed to this<br />

year’s success.<br />

This year’s RGAW tips included:<br />

• Gamble for the fun of it, not for the money.<br />

• Set yourself a limit and don’t exceed it.<br />

• Don’t chase your losses. Leave. Walk away.<br />

• Gamble only what you can afford to lose.<br />

• Stay in control of your gambling.<br />

Most people gamble at some point or another and<br />

for the majority of people, gambling can be fun and<br />

entertaining. But for some, gambling can become<br />

a problem and have serious impacts on both the<br />

gambler and their family and friends. That’s why<br />

RGAW and the Responsible Service of Gambling<br />

(RSG) are so important.<br />

The Queensland Responsible Gambling Code of<br />

Practice provides a whole-of-industry approach to<br />

the promotion and provision of responsible<br />

gambling practices.<br />

Keep an eye out for the new Gambling Help<br />

Queensland website which will be launched soon and<br />

feature information on the signs of problem gambling,<br />

facts and myths, feature stories and an information<br />

section especially for industry.<br />

DOES YOUR HOTEL NEED A RSA MARSHAL?<br />

Responsible Service of Alcohol (RSA) marshals are<br />

great assets to any licensee who manages large<br />

numbers of patrons in their premises.<br />

RSA marshals are RSA-certified staff members who<br />

support your staff, including your managers, bar<br />

staff, floor staff and crowd controllers, to ensure RSA<br />

compliance is upheld.<br />

They have the unique responsibility of monitoring<br />

patron behaviour and intoxication levels inside<br />

your hotel, while allowing your bar staff to focus on<br />

customer service for your patrons.<br />

These marshals do not replace the responsibility<br />

on your bar staff to not supply alcohol to unduly<br />

intoxicated patrons, but assist in the identification<br />

of anyone who should not be supplied or who is<br />

consuming alcohol while unduly intoxicated.<br />

To perform their role effectively, an RSA marshal should<br />

not be involved in serving alcohol, providing any<br />

gaming or wagering activities, checking identification<br />

or conducting security duties, including the physical<br />

removal of patrons or controlling access points.<br />

For more information about RSA marshals, visit<br />

www.business.qld.gov.au/liquor-gaming.<br />

<strong>QHA</strong> REVIEW | 51

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