QHA Review - September 2017
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The Hon. Yvette D’Ath<br />
MP ATTORNEY GENERAL<br />
GAMBLING COMMUNITY BENEFIT FUND UPDATE<br />
Round 94 of the Gambling Community Benefit Fund<br />
(GCBF) closed on 31 August. I look forward to making<br />
announcements for successful grants at a later date.<br />
This round, we’ve received grant applications<br />
from sports clubs, schools, emergency services<br />
organisations and other community groups.<br />
The Queensland Government is proud to support<br />
dedicated community groups by ensuring they have<br />
the funds needed for projects that may have otherwise<br />
been out of reach.<br />
Keep an eye on the Office of Liquor and Gaming<br />
Regulation Facebook and Twitter pages or the<br />
Department of Justice and Attorney-General website<br />
to find out when round 95 is open.<br />
RESPONSIBLE GAMBLING AWARENESS WEEK<br />
Following on from this year’s successful Responsible<br />
Gambling Awareness Week (RGAW), I urge gambling<br />
providers to continue to promote responsible gambling<br />
and encourage gamblers to stay within their limits<br />
year-round.<br />
RGAW <strong>2017</strong> was held in Queensland from 24-30 July<br />
and this year’s theme was ‘Is your gambling getting<br />
out of hand? Think of your family’. I would like to thank<br />
all of the hotels and staff who contributed to this<br />
year’s success.<br />
This year’s RGAW tips included:<br />
• Gamble for the fun of it, not for the money.<br />
• Set yourself a limit and don’t exceed it.<br />
• Don’t chase your losses. Leave. Walk away.<br />
• Gamble only what you can afford to lose.<br />
• Stay in control of your gambling.<br />
Most people gamble at some point or another and<br />
for the majority of people, gambling can be fun and<br />
entertaining. But for some, gambling can become<br />
a problem and have serious impacts on both the<br />
gambler and their family and friends. That’s why<br />
RGAW and the Responsible Service of Gambling<br />
(RSG) are so important.<br />
The Queensland Responsible Gambling Code of<br />
Practice provides a whole-of-industry approach to<br />
the promotion and provision of responsible<br />
gambling practices.<br />
Keep an eye out for the new Gambling Help<br />
Queensland website which will be launched soon and<br />
feature information on the signs of problem gambling,<br />
facts and myths, feature stories and an information<br />
section especially for industry.<br />
DOES YOUR HOTEL NEED A RSA MARSHAL?<br />
Responsible Service of Alcohol (RSA) marshals are<br />
great assets to any licensee who manages large<br />
numbers of patrons in their premises.<br />
RSA marshals are RSA-certified staff members who<br />
support your staff, including your managers, bar<br />
staff, floor staff and crowd controllers, to ensure RSA<br />
compliance is upheld.<br />
They have the unique responsibility of monitoring<br />
patron behaviour and intoxication levels inside<br />
your hotel, while allowing your bar staff to focus on<br />
customer service for your patrons.<br />
These marshals do not replace the responsibility<br />
on your bar staff to not supply alcohol to unduly<br />
intoxicated patrons, but assist in the identification<br />
of anyone who should not be supplied or who is<br />
consuming alcohol while unduly intoxicated.<br />
To perform their role effectively, an RSA marshal should<br />
not be involved in serving alcohol, providing any<br />
gaming or wagering activities, checking identification<br />
or conducting security duties, including the physical<br />
removal of patrons or controlling access points.<br />
For more information about RSA marshals, visit<br />
www.business.qld.gov.au/liquor-gaming.<br />
<strong>QHA</strong> REVIEW | 51