BookOne

8. Reporting Change
Look back to your answers to Section B in Question 7. Your answers in that question showed how
your feedback to the support team resulted in some changes.
a) Describe in more detail those changes you talked about in Question 7b. Was the person’s health
and wellbeing improved as a result of the changes? If so, how? If not, why not?
Person One:
The person’s wellbeing improved as we did something about the anxiety in that we
supported her to talk to the neighbour about the cat.
Person Two:
b) How might these changes affect that person’s personal plan or the support provided around that
plan?
Impact on Person One’s hours of support or when support is delivered:
It didn’t change the hours of support or when it was delivered. But we did have to
change what we did in that support time for a wee bit until it all went back to normal.
Impact on Person Two’s hours of support or when support is delivered:
Impact on Person One’s support team (both paid and unpaid):
H’s family kept getting phone calls asking if their cat was ok and that it wasn’t on a
street, this was beginning to annoy them. H’s support team needed to get together and
talk about how we were going to deal with the issue, how we were going to calm H
down and get her over the incident.
Impact on Person Two’s support team (both paid and unpaid):
Assessor Use Only:
Accepted responses (assessor name):
Verification Provided (yes/no and date if known):
Question signed off (date):
Unit Standard and Elements: US27459v2: 1.2, 1.3.
Evidence: The Learner has described a situation of change for TWO supported people. They have described
whether ability was increased or decreased. They have also considered potential impacts that these changes
might have on the persons support and support team (support and support team are considered representative
of the support plan in these circumstances as they provide the basis for actioning the support plan).
Judgement: The Learner has described how the reporting caused support needs to be better met. The impact
of the change has been described, as has the impact on the person’s support plan – via their support hours and
support team.
Observing and Responding to Changes - COORDINATOR VERIFICATION
CCLP Book One
Learner’s Name:
Coordinator Name:
Date:
1. I confirm that this Learner reports changes experienced by people supported according
Community Connections Philosophy and Policy. Yes / No
Example (required):
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