BookOne

Automatically – happening as part of the normal process or system.
Offensive – having feelings hurt due to rudeness or lack of respect.
CONFIDENTIALITY (PRIVACY)
Confidentiality is VERY important in your role as a Support Worker. From what you’ve
learnt so far, you will see that it is part of the Code of Rights, it is in your Employment
Contract, it features in the Staff Handbook, is in the Code of Conduct and also has its own
policy (Privacy Act Guidelines).
Please have a look at each of the documents in the question below. If you
have already read them, then quickly read them again. As you go through
them, highlight the bits that relate to confidentiality.
11. Confidentiality (Privacy)
For each of the documents below, describe the role of confidentiality.
a) Code of Rights: What does the Code of Rights say people we support are entitled to around
privacy?
The Code of Rights says that people we support have the right to have their privacy
respected.
Verification -­‐ Please quote from Code of Rights to support your answer:
RIGHT 1
Right to be Treated with Respect
1) Every consumer has the right to be treated with respect.
2) Every consumer has the right to have his or her privacy respected.
The HDC Code of Health and Disability Services Consumers' Rights Regulation
1996
b) Employment Agreement: What have you agreed to around confidentiality when you signed your
Employment Agreement?
I agreed not to share any information about the people I support, their family or any
commercially sensitive information about Community Connections.
Verification -­‐ Please quote from Employment Agreement to support your answer:
c) Code of Conduct: What classification does the Code of Conduct put for breaking confidentiality:
misconduct, serious misconduct or conduct detrimental to the best interests of Community
Connections?
Serious Misconduct.
ci) Code of Conduct: What is likely to happen if you break confidentiality?
If I were to break confidentiality the Code of Conduct states that the disclosure to
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