Telecom VIVA acquire Menatelecom from KFH Bahrain VIVA Bahrainand Kuwait Finance House - Bahrain (KFH-Bahrain) have entered into a definitive agreement whereby VIVA Bahrain will acquire the 100% share in Menatelecom, the internet World’s first IRP deployed in Bahrain VIVA Bahrain has achieved another network breakthrough with the successful deployment of the world’s first Intelligent Routing Platform (IRP) powered by Noction - the leading international provider of network routing software. The upgrade looks at enhancing VIVA customers’ online experience by instantly screening thousands of Internet destinations and intelligently rerouting inbound and outbound Internet traffic based on quality-focused metrics in a matter of seconds. The newly introduced system is designed to optimize the Internet’s standardized Boarder Gateway Protocol (BGP) decision-making process. It works by first examining all available Internet routes for critical network performance indicators such as latency and speed Guard against Scams and Spams The growing risk of high-scale IT threats has impacted organisations globally. VIVA, the Kingdom’s leading telecom operator, has undertaken fraud-protection initiatives to safeguard its wide-spread network from such potential attacks effectively and proactively. The initiative is in line with VIVA’s ongoing efforts to educate and protect its customers in Bahrain from potential fraudulent activity on their accounts, and advises them against responding to unofficial accounts service provider, which is a wholly owned subsidiary of KFH-Bahrain. VIVA Bahrain's CEO Mr. Ulaiyan Al Wetaid said, “Acquisition of Menatelecom, is a strategic milestone for us in Bahrain’s highly dynamic and competitive telecommunications market. The acquisition will significantly enhance VIVA’s position in both the consumer broadband and enterprise markets; it will help us complement our offering by leveraging the strong capabilities of Menatelecom in the broadband segment. The acquisition reiterates VIVA’s commitment in investing in Bahrain’s economy and contributing to the country’s social progress. The acquisition will allow Ulaiyan Al Wetaid CEO, VIVA Bahrain consistency, as well as other important factors such as capacity, current usage and historical reliability of the routes. Following the real-time scan, Internet traffic is immediately routed through the best-identified path, bypassing congestion and outages, enhancing user experience on latency-sensitive applications such as e-commerce, voIP and media streaming, and minimizing network downtime. The solution also provides comprehensive and sources including those on Whatsapp, Viber and other applications. It also focuses on taking serious steps to battle the ongoing scams and spam issues. As part of its prevention approach, VIVA has led numerous campaigns in various ethnic languages using its SMS and Whatsapp channels, urging its subscribers not to share any confidential details such as CPR numbers, confidential pin codes, credit or debit card details or any personal information with unknown sources over email or social media applications. VIVA also continues to advise its VIVA to enhance key technical capabilities and foster further product and service innovation.” “While we have achieved strong and sustainable growth in the Kingdom of Bahrain over the past seven years, Menatelecom’s successful position in the home broadband segment will be a key growth driver for VIVA.” he added further. Managing Director and CEO of KFH- Bahrain, Mr. Abdulhakeem Al-Khayyat said: “As the case may be from one investment to another for a financial investor, KFH-Bahrain believed that it is time to exit to an industry player like VIVA which is a very capable telecom player not only in Bahrain but across the region.” analytics as well as real-time insights, allowing VIVA to identify routing anomalies and continuously improve customer experience. “Lately, we’ve been strengthening our core operations with infrastructural upgrades that aim at empowering our network capabilities and truly taking our customer experience to new heights,” said Eng. Ulaiyan Al Wetaid, VIVA Bahrain CEO. The Noction-powered solution comes as a second layer upgrade to VIVA’s newly launched Customer Excellence Center, which is equipped with real-time dashboards that detect degradations in services even when there’s no technical fault in the network. In addition, VIVA has also recently deployed the world’s first One Cloud core network, which aims at paving the way for a cloudbased future and bringing Bahrain one step closer to implementing the latest generation network. subscribers that it does not engage in any calls from unknown number or messages that include Whatspp notifications, offering prizes or cash in exchange of a subscribers’ personal details. The company has further clarified that it only uses its official customer care channels to get in touch with its subscribers i.e. Whatsapp channel on 34124124 for English support and 35124124 for Arabic support. In fact, the company encourages its subscribers to notify the telecom operator immediately at its customer care line, 124, should they receive any suspicious calls or alerts claiming to be from VIVA. 62 January-February <strong>2018</strong>
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