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Look Inside Young Adult Road Map

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Guiding Star Point Two: Learn System Basics<br />

In our American health<br />

care system, a lot depends<br />

on your insurance benefits.<br />

Getting Medication Facts<br />

If medication is part of your treatment plan, here are some questions you might ask<br />

the doctor or nurse:<br />

1. How will this medication help me?<br />

2. How commonly is the medication used by people my age?<br />

3. Is this a brand-name medication? Is it available in a less expensive generic version?<br />

4. What is the name of the generic version? Can I use it?<br />

5. Can I switch between brands or between the generic and the brand-name medicine?<br />

6. What is the dosage? Is it likely to change during the time I am getting used to it?<br />

7. What if I can’t swallow a pill or capsule? Is it available in chewable form or liquid?<br />

Can a pill be cut in half?<br />

8. Will I need any laboratory tests with this medication? If so, how often?<br />

Part Two: Health Insurance Coverage<br />

Finding out what service you need is only part of the picture. Getting that service paid for<br />

is the other part. Most people find health insurance paperwork confusing at one point or<br />

another. It can look like an endless pile of forms covered with number codes and terms you<br />

don’t understand. However, the information on those forms determines whether you get<br />

the treatment you need paid for by the insurance company.<br />

In our American health care system, a lot depends on your insurance benefits. Benefits<br />

are payments made by the insurance company for services you receive. Sometimes this is<br />

called your coverage. Those benefits are part of a contract between you and the insurance<br />

company called an insurance policy or insurance plan. The rules of that plan may be<br />

complicated, and they may change over time. That’s why there are MAPS and GUIDES.<br />

MAPS are different forms of written information (such as a<br />

health plan member’s handbook, an insurance plan website, or<br />

a government website) that explain benefits and procedures.<br />

These resources may tell you where to look for more information<br />

or what organizations can help you apply for benefits.<br />

GUIDES are people who know about different parts of the process,<br />

such as customer service associates for insurance companies,<br />

case managers in Community Health Agencies, advocates, or staff<br />

in a medical office. (For customer service, call the number on<br />

the back of your health insurance card, if you have one.)<br />

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