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FBR Issue 2 - 2018

Top 50 Multi-Unit Franchises; Rockstar Franchise Owners; Emerging Franchises

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<strong>FBR</strong> SPECIAL REPORT<br />

FEATURED<br />

Franchisee<br />

Pete Wilson<br />

Window Genie<br />

West Chester, OH<br />

Franchisee since 2015<br />

— An <strong>FBR</strong> Franchisee Rockstar! —<br />

What was it about the franchise model and/or<br />

leadership that led you to purchase it? I liked<br />

the business model of home services and being<br />

able to offer multiple services for the home<br />

owner to keep their home looking great. We<br />

offer window cleaning, pressure washing, gutter<br />

cleaning, window film installation, and holiday<br />

lighting.<br />

What type of business experience, education,<br />

and/or skills did you have prior to becoming<br />

a franchisee that you have found particularly<br />

helpful? I had tremendous leadership training<br />

and experience while serving in the Marine<br />

Corps, and I coupled that with several years of<br />

corporate experience and also receiving an MBA.<br />

What do you like most about your job? I most<br />

enjoy interacting with our wonderful customers,<br />

making their homes look amazing through our<br />

services, and helping my employees reach their<br />

goals in life.<br />

How did you fund your franchise? Did you<br />

receive any discounts/incentives? I used an SBA<br />

veterans loan, and received a discount through<br />

the franchisor for being a veteran. Window<br />

Genie, as a member of VetFran, offers additional<br />

territory, a $7,500 value, at no cost to veterans.<br />

What advice do you have for prospective<br />

franchise buyers? What do you wish you had<br />

known prior to going into franchising? Take your<br />

time and do your research to find the right brand<br />

that fits you best and ask a lot of questions. Be<br />

prepared to work hard, make good decisions, and<br />

trust yourself.<br />

For more information about Window Genie<br />

opportunities, call (800) 700-0022 or visit<br />

www.windowgeniefranchise.com.<br />

Kona Ice franchisees tap into the popularity of the frozen dessert industry.<br />

several very strong franchise companies that<br />

have crossed the 100 unit mark over the last<br />

decade. These franchises include FirstLight<br />

Home Care, Mosquito Joe, Better Homes<br />

& Gardens Real Estate, Crunch Fitness,<br />

Pinot’s Palette, CarePatrol, 101 Mobility,<br />

and Brightway Insurance.<br />

UPSTARTS WITH STRONG PROMISE<br />

Looking at companies that just started franchising<br />

in the last few years, we found a handful<br />

that show a lot of promise. Senior Care<br />

Authority, who started franchising in 2014,<br />

has already grown to nearly 50 locations, and<br />

is outpacing many of their competitors in the<br />

home healthcare industry. Bloomin’ Blinds is<br />

another 2014 franchise upstart with a lot of<br />

promise, poised to grab their share of the<br />

multi-billion dollar window treatment market.<br />

FACTORS TO CONSIDER WITH<br />

EMERGING FRANCHISES<br />

No matter what type of business you open—<br />

franchise or independent, up and coming or<br />

50 years old—there’s risk involved, but buying<br />

a franchise from an emerging brand can come<br />

with more risk if you don’t do your homework.<br />

Emerging franchises (and smaller brands)<br />

often come with a smaller corporate office and<br />

fewer resources, which can equate to less support<br />

for operators. Franchisees may struggle as<br />

the first in their market. With no prior brand<br />

recognition, it’s completely up to them to market<br />

their business, gain brand recognition, and,<br />

for franchisees of new concepts, they constantly<br />

have to explain what it is they do.<br />

On the other hand, franchisees new to a<br />

market have the opportunity to establish their<br />

reputation and image with no preconceived<br />

ideas of what they do or how they operate.<br />

Franchisees and franchisors both told us<br />

there’s more openness to franchisee input at a<br />

new brand, which might be an advantage for<br />

someone looking for the stability of franchising<br />

with the entrepreneurial feel of a start-up.<br />

“There’s a growing community of independent<br />

health and beauty professionals<br />

nationwide, and with MY SALON Suite,<br />

I’m meeting their demand for luxury, private<br />

working spaces,” said Aaron Gillaspie, a multiunit<br />

franchisee with MY SALON Suite, which<br />

started franchising in 2012. “I’ve opened<br />

multiple units throughout Houston and San<br />

Antonio with the corporate office’s ongoing<br />

marketing support, educational opportunities,<br />

and ambitious culture. Their top notch amenities<br />

have proven to be exactly what stylists in<br />

my region are looking for.”<br />

20 | For more information on this report, visit: www.FranchiseBusinessReview.com

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