The Tricky Side Of Omni-Channel
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Companies with engaged employees<br />
21% 21% 10% 147%<br />
More<br />
profitable<br />
Better service and<br />
productivity<br />
Higher<br />
customer loyalty<br />
Higher earnings<br />
per share<br />
SOURCES: : Gallup Survey 2013, Gallup Q12® Meta-Analysis Report, Quora consulting report 2016, office for national statistics and OECD, Source office for national statistics
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