ONBOARD Magazine Spring 2018

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Training videos enhance safety for your crew and guests T +44 (0)751 299 8351 E info@clearblueskyvideo.com www.clearblueskyvideo.com clear blue sky video World Class Engineered, Carbon Products... • Elegant, bespoke and standard carbon fibre hydraulic lifting solutions • Weight savings of up to 75% against traditional metal options • Fully integrated control systems with bespoke marinised winches • Tested and pre-commissioned prior to delivery • ISO 9001:2015 and DNV-GL approved • Current range: 10t Twin Lift Davit, 12 - 20m Telescopic Cranes and 8m Knuckle Boom Crane ...where the only limitation is your imagination e: info@rogersadvancedcomposites.com w: www.rogersadvancedcomposites.com t: +44 (0)1590 678000/ 672000 m: +44 (0)7711 007 002 152 | SPRING 2018 | ONBOARD
RECRUIT WORKING TOGETHER With the global fleet of superyachts expanding at a rate of knots, Laurence Lewis looks at the challenge to build strong teams on board with crew from different cultural backgrounds The yachting industry is in good health as seen by the number of sales recorded by the brokerage market in 2017 and by the number of vessels presently under construction and planned in the next few years. There are 773 yachts being built which will require up to 8,600 crew to man them and, together with the existing fleet, this could bring the total number of yacht crew in the world close to 85,000. As the demand for qualified crew is increasing and looks set to rise further over the next decade, a shortage of new talent is threatening the yachting industry. The need to embrace cultural diversity in yachting has never been greater. English is of course the ‘lingua franca’ of our industry but no longer can our industry be the preserve of the stereotypical ‘Jolly Jack Tar’. Candidates are required to disclose their nationality when they register on our database yet in order to comply with the need to prevent discrimination based on nationality, this is not a searchable criteria so we do not capture statistics as to who comes from where. We can however look at candidates who ‘check in’ and in any given period, over a third of the deckhands and stewardesses who check in are British, followed by South Africans and far behind Australians and New Zealanders and even further behind European citizens and the rest of the world. This gives us a snapshot of the industry and the makeup of the yachts (except for Filipino crew who mostly work with Filipino based agencies). industry needs to open up to new talent, yachting clearly needs more intercultural cooperation. Yachts are of course highly self-contained, where crewmembers work and live together. More so then ashore, a sense of ‘belonging’ is necessary to build a successful team. Cultural diversity, when badly managed, can indeed be the source of further conflicts, misunderstandings, alienation and even a hazardous working environment. Multicultural teams are prone to ethnocentrism with minority crewmembers feeling ignored and disconnected which leads to low morale, frustration and a high crew turnover. There is therefore no doubt that increasingly, the challenge facing captains will be to establish a cohesive team with crew from various cultural backgrounds and in doing so, develop a cultural intelligence allowing him to understand the ‘fault lines’ within the crew and the potential for misconception and miscommunication which may arise. Making every crew member feel valued will create an environment of trust where people will know they can rely on each other to get the job done. There are no small jobs, everybody counts, everybody is essential in the success of a trip. There are 28 countries in the EU, that’s 28 countries whose citizens can move with ease around the world, yet many of these countries are, for various reasons ranging from lack of seafaring traditions/maritime history from being land locked to lack of a long standing hospitality industry, to political isolation up to recent years, very much under-represented in the industry. Often, even at equal skill level when they come forth, crew coming from this pool of potential candidates struggle to break into the industry. This has to change, the Multicultural teams are prone to ethnocentrism with minority crewmembers feeling ignored and disconnected Putting yourself in someone else’s shoes is a good way to build personal bonds and will help in anticipating challenges. The captain must establish team norms and a clear code of conduct that everyone sticks to — no matter what their personal default might be. Yachting is not for everybody and never will be, but the industry needs the cultural melting pot of crew to grow from a teacup, where it is currently, into a cauldron; we’ll all be better for it in the end. ONBOARD | SPRING 2018 | 153
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SPRING 18 Tom Hanks interview Quay
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CONTENTS FEATURES 18 FESTIVE TIMES
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COMMENT WHAT A WASTE Michael Howort
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UPFRONT OPINIONS, FACTS, STORIES AN
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UPFRONT DO THE MATHS: PASSIONATE CO
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PRESS FOR SERVICE WHAT IS ? • Ser
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14 | SPRING 2018 | ONBOARD
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VISIT PALMA DISCOVER YACHTING ENJOY
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festive times EUROPE’S 2018 FESTI
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EXPERIENCE LIFE WITH AN ULTIMATE LU
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VA VA VOOM The 49m aluminium RossiN
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Hankering for the open seas WHETHER
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We know our business. Using RYA tra
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DO DENIM The denim jacket has a lon
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WEAR IT WHEELIE GOOD Forget excess
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MIND THE GENDER GAP Yachting has lo
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Efficient. Connected. Working toget
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Cooking up a storm Bianca Blohm tal
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FORE WHEEL DRIVE Style and performa
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FROM LAST MINUTE RESTAURANT RESERVA
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IT IS IMPORTANT NOT TO LIMIT YOURSE
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EVOLUTION YACHT AGENTS The Evolutio
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Berth Reservation Arrival & Departu
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The yachting partner you rely on Yo
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Wherever you go in Greece, in every
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Yacht and Ship Port Agents MONTENEG
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IT’S STRANGE TO THINK THAT LAUREN
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FORMERLY A BRIGHTER APPROACH TO MAR
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REALLY SAFE FROM UNDERWATER THREAT?
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ADVERTORIAL ABSOLUTE CARE Experts i
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Port Calanova MALLORCA 39°32’59.
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Marina di Olbia SARDINIA 40°55’0
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Karpaz Gate Marina NORTH CYPRUS 35
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Susie Goodall, the sole female entr
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a crew member can bring are importa
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RECRUITMENT CREW PACIFIC Crew Pacif
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YPI CREW YPI CREW has been the go-t
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OAR & PEACE DEFYING 40FT WAVES, TER
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THERE WAS ALSO A BIRD, WHICH WE DUL
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food & drink What's new in food and
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FOOD & DRINK under the grill BRENNA
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FOOD & DRINK GETTING CRAFTY An atta
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We Supply Yachts Headquartered in t
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Essentials Yacht Provisioning VSF P
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WINE WHISPERS ONBOARD GETS A HEADS
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WINE Jessica Evans of Onshore Cella
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WINE philosophies to come up with a
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BERBA Berba is the Adriatic’s pre
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MALTA Meridiana is a winery with a
Page 101 and 102: TABLE TALK HARRY’S GRILL Yes, you
Page 103 and 104: ADVERTORIAL THE COVER STORY Boris Q
Page 105 and 106: ody beautiful The latest facts, fad
Page 107 and 108: Energy Boost In order to boost our
Page 109: BODY 1 2 3 4 Turn back the clock Fi
Page 112 and 113: Our aim is to make a Captains day e
Page 114 and 115: YACHT ESSENTIALS Chris Clifford rec
Page 116 and 117: Sapphire Seas Experience life with
Page 118 and 119: Steamship Mutual Steamship Mutual p
Page 120 and 121: CeraShield Ceramic Coatings For Yac
Page 122 and 123: Navantia With a long tradition of n
Page 124 and 125: YACHT ESSENTIALS Victoria Yachting
Page 126 and 127: Ships Electronic Services Upgrading
Page 128 and 129: YACHT ESSENTIALS Voyonic Crewing Vo
Page 130 and 131: ISLAND FUN With its own brand of la
Page 132 and 133: Fairway to heaven BEFORE YOU HEAD B
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Page 136 and 137: 5 Years - Guaranteed Gloss - We Hav
Page 138 and 139: MANAGING PERFECTLY WELL LIKE IT OR
Page 140 and 141: VOLY The only multi-currency accoun
Page 142 and 143: GAIN PERSPECTIVE PAYROLL | ADMINIST
Page 144 and 145: IMS GMBH INTERIOR MANAGEMENT SYSTEM
Page 146 and 147: A day in the life of... A MARINA MA
Page 148 and 149: MARKET LEADERS, SINCE 1983 Spanish
Page 151: Q & A ASK THE EXPERTS Advice and kn
Page 156: Images for illustrative purpose onl
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ONBOARD Magazine Spring 2018

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