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NetTrade Troubleshooting Guide - GoFrugal Technologies

NetTrade Troubleshooting Guide - GoFrugal Technologies

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Solution:<br />

� Verify if the transaction is receiving/viewing in Some other machine,<br />

○ If yes skip the transactions here.<br />

○ If no, restart the <strong>NetTrade</strong> once.<br />

4.17 When <strong>NetTrade</strong> open “Software Tampered”<br />

Cause :<br />

Registry is corrupted<br />

Solution :<br />

Reinstall the <strong>NetTrade</strong><br />

4.18 Getting error message “Product installation not proper”<br />

Cause :<br />

Some tables entries are missing.<br />

Solution :<br />

Reinstall RayMedi <strong>NetTrade</strong>.<br />

4.19 Your trial period has expired<br />

Cause :<br />

30 days Trial is expired<br />

Solution :<br />

Contact RayMedi, <strong>GoFrugal</strong> <strong>Technologies</strong><br />

or<br />

If you are a registered user, kindly activate the product through Online<br />

4.20 Activation testing failed due to Order number mismatch. Contact RayMedi Vendor<br />

or<br />

Activation testing failed Due to HarddiskId mismatch. Contact RayMedi Vendor<br />

Cause :<br />

Reinstalled <strong>NetTrade</strong> but database is not restored properly<br />

Solution:<br />

Step 1 : Install existing version of <strong>NetTrade</strong> setup<br />

Step 2 : Activate the <strong>NetTrade</strong> from SAM<br />

Step 3 : Then crash restore the <strong>NetTrade</strong> DB<br />

Step 4 : Apply new version patch for <strong>NetTrade</strong><br />

4.21. Data Mismatch - Kindly contact RayMedi vendor or Registration not Properly Done,<br />

Please Contact Program vendor<br />

Cause :<br />

Reinstalled <strong>NetTrade</strong> database not properly restored.<br />

Solution<br />

Step 1 : Install existing version of <strong>NetTrade</strong> setup<br />

Step 2 : While installation time, give correct Business Type B2B/B2H/Enterprises

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