NetTrade Troubleshooting Guide - GoFrugal Technologies
NetTrade Troubleshooting Guide - GoFrugal Technologies
NetTrade Troubleshooting Guide - GoFrugal Technologies
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Step 3 : Activate the <strong>NetTrade</strong> from SAM<br />
Step 4 : then crash restore the <strong>NetTrade</strong> DB<br />
Step 5 : Apply new version patch for <strong>NetTrade</strong><br />
4.22 <strong>NetTrade</strong> Apache configuration file not available<br />
Cause :<br />
<strong>NetTrade</strong> Apache path location different or <strong>NetTrade</strong> Apache not installed.<br />
Solution<br />
� Select the patch where <strong>NetTrade</strong> Apache Configuration file exists.<br />
� Installed the NT Apache service in <strong>NetTrade</strong> application path.<br />
4.23 Please complete the Registration process with HQ<br />
Cause:<br />
Registration is not done properly with HQ<br />
Solution:<br />
Re register with HQ<br />
4.24 Invalid Identity for Source<br />
Cause:<br />
1) Mismatch <strong>NetTrade</strong> order number and PeerGroup order number or<br />
2) Mismatch <strong>NetTrade</strong> Phone number and PeerGroup phone or<br />
3) This outlet not register with PeerGroup Central Server.<br />
Solution:<br />
Contact our RayMedi Support.<br />
4.25 HTTP Error -500 internal server error<br />
Cause:<br />
Sometimes router/ dsl modem/ fire wall locking the files. (in receiving end)<br />
Solution:<br />
Restart the Router / DSL modem / Machine at destination point (in receiving end)<br />
4.26 The requested address is a broadcast address but flag is not set<br />
Cause:<br />
<strong>NetTrade</strong> Service port is blocked in source side<br />
Solution:<br />
Configure the NTSevice port(7070) to allow the Firewall / Anti-virus<br />
Configure the NT-Apache port to allow the Firewall / Anti-virus
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